Air China Launches "Customer Profile" — Convenience for You

By Air China, PRNE
Thursday, July 21, 2011

BEIJING, July 22, 2011 -


 

With the online sales growth on the Air China international
websites, it is very important to optimize the passenger booking
process and provide a more convenient ticketing experience. On July
1, 2011
, Air China formally launched a “Customer Profile” function
on its international websites to simplify the information input
link for passengers booking on the website.

(Logo: href="photos.prnewswire.com/prnh/20080625/CNW017LOGO">photos.prnewswire.com/prnh/20080625/CNW017LOGO
)

As of July 1, 2011, passengers logging onto the Air China
international websites can fill in their personal information and
register as a user. After login, the passenger’s personal
information can be automatically retrieved in the booking process
and repeated input is no longer needed. This saves significant time
for our passengers during the online booking process.  After
the ticket is issued, passengers can also log in to check the
booking record of unused purchased tickets, review reservations,
and therefore have more control over their online travel
arrangements.

The “Customer Profile” feature allows a more convenient and
quicker process for electronic services for our passengers.

Air China: Carrying China, Spanning
the World

Air China is China’s only national flag carrier and a Star
Alliance member. In addition to commercial operations, it also
provides special flight services for the country’s state leaders on
official visit to other countries.

By a fleet of 290 Airbus and Boeing aircraft (including 280
passenger airliners and 10 freighters), 1 training plane and 6
business jets, we run 276 routes - 69 international, 14 regional,
and 193 domestic - serving a total of 137 cities, including 43
international, 4 regional and 90 domestic, in 30 countries and
regions. We offer over 6,900 flights with over 1,100,000 seats
every week. Thanks to our admission to the Star Alliance, our route
network, with Beijing as its hub, is able to place 1,160
destinations in 181 countries within our reach.

For more information, please visit our website href="www.airchina.com.cn/">www.airchina.com.cn,
or call our service hotline 4008-100-999 / member services hotline
4006-100-666.

 

Lan Qiang, Marketing Brand Planning Supervisor of Air China Limited, +86-10-61462391, or qianglan at airchina.com

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