DediPower Proves to be Iocea’s Resource Solution for Growth

READING, England -

- Commitment to Quality of Service and Delivery Ethic Drives Iocea to DediPower’s Managed Hosting

As Internet retailers increasingly compete directly with high street retailers, reliable and personalised technical support becomes ever more important to customer retention and attraction. Iocea, a leading provider of bespoke eCommerce solutions, has therefore chosen to migrate from co-location and selected DediPower Managed Hosting as its managed hosting provider.

DediPower is now an intrinsic part of Iocea’s core IT strategy for extending its scalability, increasing reliability and mitigating security risks for its current and potential customers. By moving to a managed service, DediPower is now providing 24/7 monitoring and increased functionality, which provides an undisturbed revenue stream for both Iocea and its customers. Iocea’s clients, such as HobbyCraft, Pure Collection and Tredz, also require web solutions that are rich in content; therefore high performance and reliability are even more valuable.

DediPower’s custom built, high-specification, dedicated servers, underpinned by world-class hosting infrastructure, deliver to Iocea’s clients new levels of availability, flexibility and security.

Through the managed hosting service, Iocea customers not only receive exceptional around the clock customer service, but also have access to greater bandwidth, which enables constant availability to their customer sites, driving more traffic and, ultimately, higher conversion rates.

Derek Turnbull, director of Iocea.com Limited, says: “Passion for service is what matters most for CRM and customer loyalty and this gives us an edge over our competitors. DediPower shares this commitment to service by offering us exceptional expertise and support whenever we need it.”

Because of the dynamic web climate in the UK, Iocea also needed a provider which is responsive and quick to adapt to future changing market requirements.

Craig Martin, CEO of DediPower Managed Hosting, added: “After meeting with Iocea, we quickly understood that flexibility and quick response time was vital to support its client demands for greater bandwidth, availability and robust backhaul. Iocea’s customer websites are evolving constantly, as technology advances and consumer trends shift. Our managed services, in-turn allow Iocea to provide outstanding service and performance to their clients.”

About Iocea

Iocea has been delivering class leading Cshop ecommerce solutions to well known high street brands for almost ten years, working closely with our customers and delivering feature rich products to maximise multi channel sales. Cshop is a modular end to end ecommerce solution that works for multi channel businesses and is rich in features that enable our customers to maximise and increase their web sales, manage SEO, understand and track where your orders are coming from, while seamlessly interfacing third party CRM and SOP systems if required. Cshop comes complete with comprehensive management tools to help make the most of on line sales opportunities, so when we say end to end, we mean it… from conceptual design to business class secure hosting, Cshop provides a flexible one stop shop for all ecommerce requirements. Whatever your industry, whatever your product, Cshop fits!

Please visit www.cshop.co.uk, or call us on +44(0)844-745-2000

About DediPower Managed Hosting

DediPower is a leading UK provider of managed hosting and data centre solutions, making the internet and eBusiness innovation a reality for businesses of all sizes. Focused on delivering service excellence through our Support with Passion(R) philosophy, DediPower’s enterprise class data centres support business critical applications. Providing innovative solutions and expertise in dedicated managed hosting, virtualisation, multi-server clusters, security, business continuity and co-location services. DediPower is a winner of numerous hosting awards and is a Microsoft Gold certified partner and RedHat Ready hosting partner. DediPower’s headquarters is located in Reading Berkshire, UK.

For additional information, call +44(0)870-252-3600 or visit www.dedipower.com and keep up to date with DediPower via Twitter, twitter.com/dedipower.

Source: DediPower Managed Hosting

For additional information, call +44(0)870-252-3600 or DediPower Contact: Jodie Hoare, DediPower Managed Hosting, T: +44(0)870-252-3600, E: info at dedipower.com; Press Contact: Becky Kiely / Claire Hutchison, CCgroup, T: +44(0)118-920-7650, E: dedipower at ccgrouppr.com