First Data Hellas Selects Watch4net’s APG Performance Monitoring Solution

MUNICH, August 10, 2011 -

Watch4net announced that First Data Hellas, Greece’s leading Provider of electronic payment services has selected the APG Solution to monitor the availability of their business applications.

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Watch4net’s APG platform will be providing availability information for First Data Hellas’s business applications in conjunction with EMC’s Ionix infrastructure management platform. Based on APG’s proven reliability, flexibility and scalability, First Data Hellas decided to use the Watch4net’s solution as it seamlessly integrates with EMC Ionix. First Data Hellas is relying on the innovative and lightweight architecture of APG that allows the solution to scale across the entire IT environment combined with low deployment and maintenance effort. With APG’s strategic value, First Data Hellas has invested in a powerful tool that will help them meet their future requirements.

“First Data Hellas selected APG based on its cost effectiveness and high level of integration with EMC’s Ionix fault management platform. With APG, FDH has invested in a scalable performance monitoring platform that can be extended right across their IT environment,” says Steve McCarthy, Sales Director at Watch4net.

“APG has been proven to be the ideal choice addressing FDH’s requirement for flexible reporting,  easily customizable to the different needs of internal users and business customer. APG’s unique ability to collect information from various sources and act as the unified report generation tool ensures that FDH has made a future proof investment,” says Stefanos Anastasiou, Business Development Director of ADAPTIT.

“With APG we have managed to maximize the value of our investment in EMC IONIX and document the SLA of the services that we offer to our customers. Its proven flexibility and ease of use has already given us a lot of ideas on how we could extend its value across our IT environment and all the way up to our business users,” says Panayiotis Mastroyiannis, IT Manager of First Data Hellas.

About First Data Hellas

In Greece, First Data offers a vast portfolio of payment solutions, contact centre services, print and mail and value-added services, designed specifically to meet the needs of financial institutions, merchants and public and private sector organizations. The company has more than 25 years of experience in delivering specialized solutions to some of Greece’s most respected banks, telecom providers and others. More than 1,300 employees, based at our regional and operational offices in Athens, provide local support and expertise to clients in Greece and other markets in southeastern Europe.

About Watch4net

Watch4net is a leading provider of carrier-class service assurance software. Enterprises and service providers around the world use Watch4net’s flagship APG Software Suite for performance management of network and data-centre/cloud infrastructures. APG consolidates and unifies information from various data sources to provide real-time, historical, and projected visibility into the health of infrastructures and business services.

Privately held and headquartered in Montreal, Canada, Watch4net has an EMEA office in Munich, Germany to serve its fast growing customer base.

About ADAPTIT

ADAPTIT’s mission is to provide solutions that will enable its customers to align their Information Technology and Communications requirements with their business needs and facilitate accomplishment of their business objectives through sustained availability, assurance of service levels and efficient utilization of their ITC infrastructure. ADAPTIT is a reseller of EMC IONIX & Watch4net in Greece.

    Name of the company:      Watch4net
    PR Contact:               Camille Bouquerod
    Tel:                      +1-514-842-6767
    E-Mail:                   marketing@watch4net.com

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