GroupLink Announces Free Service Desk Solution for Open Horizons Members

VIENNA, November 29, 2010 - GroupLink Corporation, makers of the first ZENworks 10 integrated service
desk, the "everything HelpDesk" (eHD), announced the upcoming release of its
free service desk solution at the 2010 Open Horizons EMEA Summit. This free
solution, slated to release by 31 January 2011, is an exclusive offer for all
Open Horizons Members. This announcement comes as GroupLink shows its
commitment to the EMEA market and the members of Open Horizons, the largest
Novell user community in the world.

GroupLink has supported the Open Horizons Community from its inception
and has been present in the EMEA market for many years. During this time,
GroupLink has added great value to Novell environments through its integrated
Novell service desk which features key integration with ZENworks 7, ZEN 10,
ZENworks 11, GroupWise or Exchange, eDirectory or Active Directory (LDAP),
SUSE Linux, SLES 9, 10, & 11, Novell's OES and OES2, or Windows.

The company confirms this free offer through one of its many EMEA
distributors, including: Germanics - Inetra GmbH; Netherlands - QEQ; UK -
BCNS; South Africa - Fig Technology; Belgium - The Network Factory; all
others, contact GroupLink directly.

For more information about this powerful integrated service desk visit
www.grouplink.net/products/ehd/freehelpdesk.html

For more information about, or to become a member of Open Horizons, visit
www.open-horizons.net/

GroupLink's "everything HelpDesk" is a complete, mobile, fully web-based,
user-friendly help desk solution built upon ITIL best practices. This
solution fulfills the needs of multiple departments, in many industries, for
request/resolution tracking and workflow management. Its rapid adoption rate
is credited to increased effectiveness and reduced total cost of ownership
(TCO) for its users.

About GroupLink

GroupLink Corporation services over 1,000 enterprise customers and 4,000
worldwide implementations from our US headquarters in Bountiful, Utah.
Whether deployed for K12, Higher Education, Government, or other commercial
organizations, GroupLink's world class, best-practices Service Desk & CRM/SFA
software helps customers automate and add intelligence to their business
processes, enhance their profitability, and lower total cost of ownership.

    Media Contact:

    Que Mangus
    GroupLink Corporation
    +1-801-335-0726
    qmangus@grouplink.net
    www.grouplink.net

GroupLink and everything HelpDesk are registered trademarks and eHD is a
trademark belonging exclusively to GroupLink Corporation.

ZENworks, ZENworks 7, ZEN 10 and ZENworks 11 are trademarks belonging
exclusively to Novell, Inc.

Que Mangus of GroupLink Corporation, +1-801-335-0726, qmangus at grouplink.net