Integreon Launches UK's First Shared Information Service for Law Firms and Corporate Legal Departments
By Integreon, PRNEWednesday, December 9, 2009
Bristol-based Delivery Centre Expands to Accommodate New Client Wins
LONDON, December 10 - Integreon, the global leader in integrated knowledge process outsourcing
(KPO) and legal process outsourcing (LPO), today announced the launch of the
UK legal industry's first Shared Information Service for law firms and
corporate legal departments, with functions including a central enquiries
desk, legal and business research, hard copy and journal management,
information supplier management and purchasing and other law library
services. The company's Bristol-based centre, which opened in February 2009,
has been expanded to accommodate the added service range. Its London-based
Information Service team will be supporting the onsite requirements for the
London offices of the firms.
In addition to Osborne Clarke, Beachcroft LLP, one of the largest
national firms in the UK, and TLT LLP, an award-winning national firm, are
each finalising a multi-year agreement for Integreon to provide Shared
Information Services to the firms. Under the agreement, 11 staff members from
Beachcroft and TLT will become Integreon employees and are assured roles at
Integreon. These are the first UK law firms to use a Shared Information
Service. Integreon is uniquely qualified to provide such a service based on
its years of legal industry experience and world-wide recognition as one the
top providers of knowledge and legal process outsourcing. Whilst this
arrangement is entirely on-shore, Integreon has offshore capability through
its service centres in India, The Philippines, China and South Africa, and
future clients will be offered the option of entirely on-shore or a blend of
on-shore/off-shore support.
Paul Murray, managing partner, Beachcroft said: "Information Services are
an essential staple of our support to lawyers. The information resources that
we buy are a commodity and we hope that we will save some money through this
partnership arrangement. More important to us, however, is having specialist
providers working with and supporting us in order to provide development
opportunities for our own staff and improved services for everyone in the
firm."
David Pester, managing partner, TLT said: "Clients are demanding greater
efficiency from law firms and we're delighted to be at the forefront of this
innovative approach to resourcing. Outsourcing the firm's library service to
Integreon will help deliver enhanced service and additional cost-efficiencies
to TLT clients. We are currently in the process of consulting with staff but
it was important to us to include in the agreement that the firm's existing
library employees will have guaranteed roles with Integreon."
"The shared services model is an idea whose time has come. Integreon,
which has provided the necessary financial backing to make it a reality, is
now in active discussions with other law firms and corporations about the
economic benefits of the innovative approach, which can result in cost
savings of 20 to 30 percent compared to traditional in-house based library
services," said John Croft, president of global sales, Integreon. "We do
expect to continue expanding upon our Bristol operations over the coming
months and we will also be launching a similar shared services offering for
the US."
For more information about Integreon's full range of knowledge and legal
outsourcing services, please visit us at www.integreon.com.
About Integreon
Integreon provides a range of outsourced knowledge services to demanding
professionals using Document KPO, Research KPO, Legal KPO and Business
Services to transform its customers' Middle Office, allowing professionals to
focus their time and energy on their 'highest and best use.' Its customers
include many AmLaw 100 and UK top 50 law firms, almost all of the global
investment banks, several top-tier private equity firms and hedge funds, as
well as many Fortune 100 and FTSE 100 corporations. For more information
about Integreon, please visit www.integreon.com.
About Beachcroft
Beachcroft LLP is one of the largest national commercial law firms in the
UK. With more than 1,500 employees including over 800 lawyers and 140
partners, it provides commercial legal advice and litigation services from
seven UK locations - London, Birmingham, Bristol, Leeds, Manchester,
Newcastle and Winchester. Working with both national and international
organisations, excellent service delivery and in-depth insight into clients'
businesses are at the heart of the firm's strategy. The firm delivers
integrated legal services to clients in six main industry groups: health &
public sector; real estate & construction; financial institutions (including
the insurance industry); consumer goods & services; industrial goods &
services; and technology & telecommunications.
About TLT
Named by The Financial Times as one of Europe's most innovative law firms
and described by industry commentators as 'energetic and ambitious' with an
'open minded entrepreneurial culture', TLT LLP is an award-winning, top 100,
commercial law firm.
TLT delivers expert legal advice innovatively, efficiently and
cost-effectively. The firm has leading strengths in the Financial Services
and Leisure sectors and in depth experience in the Retail, Technology & Media
and Built Environment sectors. TLT provides specialist expertise in banking,
commercial, finance, litigation, employment, IT, real estate and
international trade. TLT advises an increasing number of FTSE-listed,
national and international businesses including Punch Taverns, Merlin
Entertainments, Orange, WHSmith, Barclays Bank and British Waterways Board.
TLT employs approximately 650 people across its offices in Bristol,
London and Piraeus, Greece. TLT is a Limited Liability Partnership.
About Osborne Clarke
Osborne Clarke ("OC") is an international law firm with offices in
Britain, Germany and the United States, and through the OC Alliance, across
Europe. It offers transactional advice in the areas of corporate, banking and
real estate as well as dispute resolution and business law advisory services.
For more information about OC, please visit www.osborneclarke.com.
John Croft of Integreon, +44(0)1235-847555, john.croft at integreon.com
Tags: Integreon, London, United Kingdom