MBNA Supports Customers Affected by Volcanic Ash Disruption

CHESTER, England, April 20, 2010 - MBNA has confirmed it will refund any foreign currency exchange fees and
cash advance charges* for customers stranded abroad as a result of the
volcanic ash disruption that has recently grounded flights.

Should customers who are stuck overseas need to increase their credit
limit, they can call MBNA's 24-hour reverse charge telephone number +44 1244
672111 to discuss their requirements.

Additionally, if a customer has difficulty paying their monthly credit
card bill because they have been affected by travel disruption caused by the
volcanic ash over Europe, MBNA will ensure they are treated sympathetically.
Alternatively, customers have worldwide access to online banking and can make
payments on line at www.mbna.co.uk

Many stranded passengers are facing additional costs for hotel stays, car
hire and living expenses, including the withdrawal of foreign currency.

Ian O'Doherty President of Bank of America Europe Card Services, which
operates the MBNA brand, said: "Our customers need our help and standing by
them, during what is an extraordinary event, is the right thing to do.

"The disruption caused by this volcano is unprecedented; thousands of
travellers are having to try and deal with things as best they can. They need
to know we are here to help them during these difficult times."

Contact us

Customers can call MBNA 24 hours a day on our reverse charge number and
we will pick up the cost. They need to call the international operator of the
country they are in, and ask them to reverse the charge to +44-124-672111.
This number is printed on the back of their credit card.

Alternatively, customers have worldwide access to online banking and can
send us a secure message (use the My Holiday/Travelling Abroad option) and we
will respond as soon as we can.

ATM information

ATM network operators limit the amount of cash that customers can
withdraw and this limit can vary. If customers who are delayed need a larger
amount of money they can go into an overseas bank and request to withdraw
cash over the counter. They will need to present their credit card and are
likely to be asked for their passport.

* Includes ATM and Over the Counter (OTC) charges.

Note: These special service conditions will revert to normal once the
disruption is over, but not before Friday, 23 April.

About MBNA Europe Bank

MBNA Europe is a wholly owned subsidiary of Bank of America Corporation
(NYSE: BAC) and is the recognized leader in affinity marketing.

For more information, visit the company's Web site at
www.mbna.co.uk or Bank of America's Web site at
www.bankofamerica.com.

For further information, contact: Gary Jenkins, UK PR Manager, Bank of America Europe Card Services, Tel: +44(0)1244-574136, Mobile: +44(0)7825-721118, Fax: +44(0)1244-672468, E-mail: gary.jenkins at mbna.com