Microsoft Delivers New Innovations That Reinforce Its Dynamic Business Vision for CRM and ERP Customers and Partners

By Microsoft Corp., PRNE
Wednesday, October 13, 2010

Microsoft announces new Microsoft Dynamics CRM Online promotion and global expansion of Microsoft Dynamics AX for Retail.

LONDON, October 14, 2010 - Microsoft Corp. (Nasdaq: MSFT) opens Convergence 2010 Europe today in
London with a keynote address from Kirill Tatarinov, corporate vice
president, Microsoft Business Solutions. Throughout the three-city event that
also includes Prague and The Hague, Oct. 14-21, Tatarinov will share how the
company is delivering on its Dynamic Business vision by providing
customer-driven innovations.


As part of his keynote address, Tatarinov announced forthcoming
promotional pricing for Microsoft Dynamics CRM Online. He also discussed the
expansion of Microsoft Dynamics AX for Retail into new markets, the
availability of an ERP two-tier connector and partner productivity
enhancements for Microsoft Dynamics NAV 2009 R2.

"The competitive differentiator for Microsoft Dynamics is the simplicity,
innovation and value our products deliver through a consistent user
experience and elegant modern interoperable architecture," Tatarinov said.
"The innovations delivered through our Microsoft Dynamics ERP and CRM
solutions either in the cloud or on-premises provide people with relevant
business insight, enabling them to make more-informed decisions and become
more productive."

More details on the Dynamic Business vision can be found in a new white
paper released today at

Delivering a New Level of Value for Microsoft Dynamics CRM

The new Microsoft Dynamics CRM 2011 release, which was made available in
beta last month for both cloud-based and on-premises deployments worldwide,
delivers the Power of Productivity through familiar, connected and
intelligent experiences for users inside and outside any organization. This
release also marks the expansion of Microsoft Dynamics CRM Online into 40
markets and 41 languages worldwide.

Tatarinov today announced a new global launch promotion for Microsoft
Dynamics CRM Online at a price of US$34 (euro 31) per user, per month for the
first 12 months of service; this pricing will be available to new customers
from launch until June 30, 2011. This promotion complements a partner
incentive that was announced in July 2010, where partners can receive 40
percent margin on the value of new subscriptions for Microsoft Dynamics CRM
Online during the same time period. Formal launch events for Microsoft
Dynamics CRM 2011 and the upcoming global release of Microsoft Dynamics CRM
Online will begin in January 2011.

More information on Microsoft Dynamics CRM can be found at and

Delivering Global ERP Solutions

Further demonstrating the commitment to deliver Microsoft Dynamics ERP
solutions globally, Tatarinov announced 22 new markets where Microsoft
Dynamics AX for Retail will be available as of Feb. 1, 2011.

The planned markets are Austria, Belgium, Brazil, China, Czech Republic,
Estonia, Hungry, Iceland, India, Israel, Italy, Japan, Latvia, Lithuania,
Poland, Russia, Saudi Arabia, Spain, Sweden, Switzerland, Thailand and

Microsoft also announced the general availability of the Microsoft
Dynamics ERP two-tier connector that accelerates deployments between
Microsoft Dynamics AX across subsidiaries, divisions or branch entities, and
SAP Business Suite at the corporate headquarters. A two-tier ERP
implementation model helps organizations consolidate disparate ERP solutions,
provides standardization and rationalization of IT investments, and improves
business agility and value by facilitating cost-effective business process
integration. More information about a two-tier implementation model can be
found at

For partners building solutions on Microsoft Dynamics NAV, the company
introduced new development features for Microsoft Dynamics NAV 2009 R2
that will be added to the previously introduced update and will be made
available in December 2010. These new features provide significant
productivity improvements, giving partners the tools they need to develop,
set up, configure and customize vertical solutions for customers. Those
interested in learning more can visit

In addition, Microsoft announced that the currently available
Environmental Sustainability Dashboard for Microsoft Dynamics AX has been
certified by Global Reporting Initiative
( (GRI), verifying that the reporting of
GRI content within the dashboard is compliant with the GRI standards. This
recognition makes the Dashboard one of only four software applications and
the only midmarket ERP solution with the GRI certification in the software
applications category to date. More information about the Dashboard and its
benefits to customers can be found in a new white paper at

Additional information on Microsoft Dynamics can be found at To engage in the conversation, follow, #CONV10. Breaking news can be found at

About Microsoft Dynamics

Microsoft Dynamics is a line of simple to learn and use ERP and CRM
solutions that work with your existing technology and scale as you grow to
give you long-term value. By using software and online services that work the
way people and organizations work, businesses are better able to make
informed decisions and adapt to rapid change. Microsoft Dynamics helps your
people be more productive and your investments in existing systems last
longer, while enabling your business to derive the insights necessary to
respond quickly and have a competitive edge in an ever-changing world of

About Microsoft

Founded in 1975, Microsoft (Nasdaq "MSFT") is the worldwide leader in
software, services and solutions that help people and businesses realize
their full potential.

Rapid Response Team of Waggener Edstrom Worldwide, +1-503-443-7070, rrt at, for Microsoft Corp. NOTE TO EDITORS: For more information, news and perspectives from Microsoft, please visit the Microsoft News Center at Web links, telephone numbers and titles were correct at time of publication, but may have changed. For additional assistance, journalists and analysts may contact Microsoft's Rapid Response Team or other appropriate contacts listed at

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