New Global Collections Review Shows a Focus on International Outsourced Debt Collection in Great Britain

By Atradius N.v., PRNE
Tuesday, September 21, 2010

CARDIFF, Wales, September 22, 2010 - The latest "Global Collections Review" survey, undertaken by leading
credit management and collections specialist Atradius Collections, assesses
the current commercial debt collection trends and practices with almost 4,000
companies in 22 countries across Europe, one of which is Great Britain,
together with the Americas and the Asia Pacific region.

This third study is the most comprehensive to date and not only includes
data on two new countries, Hungary and Slovakia, but also incorporates
research information on first party collections for the first time.

Almost one-third (31%) of British businesses use an external debt
collection agency, which is slightly above the European average of 29%, yet
Great Britain also has one of Europe's highest levels of debt selling at 22%,
which is 10% higher than the European average and second only to France. Even
though 55% of all outsourced debt collection is focused on international
debt, Great Britain exceeds this figure at 59%.

Raymond van der Loos, Managing Director of Atradius Collections,
explained: "Effective debt management and cash flow improvement are
fundamental parts of business life across the globe and it's clear that
external debt collection is playing a significant role in helping companies
recover debts and stay solvent in a still challenging commercial
environment."

He added: "International debt collections naturally forms a significant
part of our business, but it's not only our ability to deliver an effective
and integrated solution, which is of value to our customers, but also that we
act as an extension of their company, so we always have a clear focus on
managing the relationships with debtors very carefully and in a positive way.
Clearly, success rate and maintaining positive relationships are significant
factors for businesses when selecting an outsourced agency."

Another key aspect of the new report is the latest information on trends
in outsourcing first party collections over the next two years. In Europe,
Great Britain showed the greatest level of interest at 39%, while being
closely followed by Italy, France and Spain, where more than one-third of the
businesses in each country showed a clear interest in developing it further.

The ability of external debt collection agencies to deliver results
proved to be a key influencing factor for businesses when asked to rank eight
selection criteria in order of importance when choosing an agency. 'Success
Rate' heads the worldwide and European rankings, with 'Price' taking second
place, yet British businesses ranked 'Reputation' as the next most important
factor.

Overall, both worldwide and European attitudes relating to the selection
of debt collection agencies were remarkably similar, which indicates that the
requirements, expectations and high standards demanded of agencies are
consistent factors, irrespective of business type, size or location.

The "Global Collections Review" survey was conducted with 3,971
businesses located in 22 countries across Europe and the Asia Pacific region
as well as North and Central America, covering: Australia, Austria, Belgium,
Canada, China, Czech Republic, Denmark, France, Germany, Great Britain, Hong
Kong
, Hungary, Ireland, Italy, Mexico, Poland, Slovakia, Spain, Sweden,
Switzerland, the Netherlands and USA.

The full Global Collections Review can be downloaded from
www.atradiuscollections.com

About Atradius Collections:

Atradius Collections, a business unit of Atradius Group, provides
efficient, quick and flexible solutions to recover domestic and international
trade debts. With over 400 staff in 20 offices and an extensive network of
collections specialists and lawyers worldwide, Atradius Collections serves
more than 12,000 customers and handles, on average, 100,000 cases a year.
Over 80 years of global credit management industry experience, uniquely
positions Atradius Collections as a worldwide leader in business-to-business
debt collections.

For further information, please contact: Corinna Lohse, Phone: +31-20-553-3028, corinna.lohse at atradius.com

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