Non-Payment Risk in European E-Commerce has Reached a Record Low

New E-Commerce Report 2009 Published by Deutsche Card Services Offers Useful Information to Avoid Any Non-Payment Risk

COLOGNE, Germany, November 12 - Non-payment risk in European e-commerce has fallen to the lowest level in
seven years. The chargeback ratio - the share of credit card payments charged
back after an objection by the cardholder - is down to just 0.26%. This is a
record low in the history of the annual E-Commerce Report of Deutsche Card
Services. The decline in the chargeback ratio is largely due to the fact that
the ratio for Germany fell from 0.19% to 0.12%. The non-payment risk nearly
doubles for credit card transactions effected by German men in comparison to
those effected by women. The chargeback ratio falls below the comparable
shoplifting ratio in German stationary retail trade amounting to 0.5%. For
more information please visit
www.presseportal.de/go2/e-commerce-report-2009

This study on "Trends in E-Commerce Purchasing and Payment Behaviour" is
not based on the analysis of polls and surveys, but on a sample of roughly 30
million real-life purchase transactions processed via the platform of
Deutsche Card Services. The purchases were made in the sectors retail,
services or travel & entertainment.

    Non-payment risk in E-Commerce in few words:

    * Non-payment risk has reached a record low
    * Use of 3-D Secure technology helps to reduce chargeback ratio further
    * Chargeback ratio particularly low for German consumers
    * Ratio of fraud attempts much smaller compared to German
      bricks-and-mortar trade
    * Chargeback ratio in UK shops has halved
    * Rising transaction values increase the risk of non-payment for credit
      card transactions
    * Non-payment risk of credit card transactions effected by German men
      doubles that of transactions effected by women

Read the complete Press Release:
www.deutsche-card-services.com/en/company/press-room/latest-news.html

    Press Contact:

    Deutsche Card Services GmbH
    Marketing&Communications
    Tobias F. Hauptvogel
    Phone:+49-221-99577-728
    Fax :+49-221-99577-8728
    www.deutsche-card-services.com
    E-Mail:pr.deucs@db.com

Press Contact: Deutsche Card Services GmbH, Marketing&Communications, Tobias F. Hauptvogel, Phone:+49-221-99577-728, Fax :+49-221-99577-8728, www.deutsche-card-services.com