npower Announces the Big Turn On

WORCESTER, England, September 14, 2010 - npower has revealed that Tuesday 14 September is officially the day of
The Big Turn On; when the majority of Brits awaken their heating from its
summer slumber.

Statistics from npower hometeam (www.npower.com/web/hometeam/),
which installs, services and repairs boilers, show that Tuesday 14 September
is the day when boilers across the country will whir back into action.

It's easy to forget about boilers during the Great British Summer in all
its varied and inconsistent glory, but as Brits make the move and flick that
switch, npower hometeam reveals that it experienced a significant increase in
calls regarding broken boilers in 2008 and 2009 and is expecting a similar
rise this September 14th.

Richard Cotton, head of sales for npower hometeam, commented: "The
unpredictability of British weather often leaves us tempted to reach for the
heating in the first few weeks of September. But many homeowners don't
consider that their heating system has been dormant for some time after a
hard winter's work that lasted well into the start of the year.

"Having your boiler annually serviced should play an essential part in
every household's preparations for the colder months. It's vital to make sure
your boiler is in good working order and fix any problems early in the
season, before the weather take a turn for the worst and you are relying on
your heating system on a daily basis."

npower hometeam is also keen to stress the importance of having boilers
attended to by a qualified engineer after discovering the worrying trend of
homeowners attempting to fix broken boilers themselves. While this may seem
like the easiest solution, particularly if the weather takes a sudden turn
for the worse, there can be financial and health and safety implications to
DIY boiler maintenance.

Richard continued: "Attempts to service or repair a boiler should only be
carried out by a qualified engineer as doing so yourself could lead to
further damage and even carbon monoxide leaks. Homeowners looking to save
money should steer away from DIY boiler maintenance and instead take
advantage of our annual boiler care service, hometeam 50, which offers a
guaranteed 50% No Call Out Cash Back after 12 months.

"What's more, homeowners with a boiler more than ten years old may want
to take advantage of the npower boiler scrappage scheme. They could receive
as much as GBP400 towards the cost of a new A-rated energy efficient boiler,
which will help them to reduce their energy bills in the long-term and is
also much more environmentally friendly."

Customers can also protect their boiler using npower's hometeam 50 boiler
care service (www.npower.com/web/hometeamcare/). npower's hometeam 50
is priced exactly the same as British Gas' Homecare Flexi 100 at GBP10.50 a
month with a fixed fee of GBP50 per repair, and offers the same service but
with the addition of npower's 50% No Call Out Cash Back.

npower gas and electricity (www.npower.com/web/At_home/index.htm)
customers who don't call out npower's hometeam to work on their boiler during
the 12 month agreement period receive a 50% refund of the cost of their
annual membership, payable after the customer's one year anniversary.

Notes to editors:

npower hometeam installs, services and repairs boilers, in addition to
offering a wide variety of heating cover options.

npower hometeam offers a thorough, 30 point gas boiler service
(www.npower.com/web/boilerservice/index.htm) and safety check. It also
offers services for gas fires, gas water heaters and gas wall heaters.

hometeam also offers boiler repair (
www.npower.com/web/hometeam/centralheatingrepair/index.htm) with a
choice of two ways to pay. Fixed Price Repair ensures no extra charge for
call out, parts or labour, and also comprises a no fix, no fee guarantee.
Also available is Pay As You Go repair, which covers call out and the first
half hour's labour. All work is guaranteed for 12 months.

    PR Contact:
    Nicholas McHugh
    npower press office
    npower
    Oak House
    Bridgwater Road
    Worcester
    WR4 9FP
    +44(0)845-070-2807
    HTTP://www.npower.com

PR Contact: Nicholas McHugh, npower press office, npower, Oak House, Bridgwater Road, Worcester, WR4 9FP, +44(0)845-070-2807