npower Treats its Customers to Free Electricity Monitors This Halloween

WORCESTER, England, October 18, 2010 - npower is treating its customers this Halloween with the offer of a free
home electricity monitor for any existing customer signing up for paperless
billing.

What's more, households with a home electricity monitor (
www.npower.com/Campaigns/smartpower_electricity_monitor/index.htm),
which provide a 'real time display' of the amount of electricity being used
at any given time, are proven to reduce their energy consumption by up to
15%* in their first year of use.

The limited npower smartpower (
www.npower.com/web/At_home/index.htm) offer will run in conjunction
with its Revenge of the Killer Watts advert, starring Wallace & Gromit, which
is back on screens again.

The ad sees Wallace create one of his classic inventions; a homemade
widescreen telly made of 31 televisions taped together. It isn't until he's
given a home electricity monitor from Gromit that he realises exactly how
much energy he's wasting.

Kevin Peake, marketing director at npower, said: "In the UK, we spend
around GBP30 billion a year on heating, lighting and using appliances in our
homes**, and astonishingly, over a quarter of our CO2 emissions come from the
energy we use in our households.

"A home electricity monitor is an easy way to see how much electricity
you're using - as you use it - and what it costs. 176,000 npower customers
have now received an electricity monitor and we've found that energy
consumption drops by between five and 15 per cent in the first year of use."

A smartpower (www.npower.com/web/At_home/index.htm) electricity
monitor is a useful way to track a home's energy usage and helps to highlight
which appliances are wasteful and inefficient. It's also a great way to help
educate the rest of the family on energy saving habits, helping to keep bills
down.

In fact, the average household could save GBP300 just by being more
energy efficient around the home**.

As well as a free electricity monitor, the other benefits of signing up
to paperless billing with npower include:

    - An energy tracker - to record electricity use over time, so customers
      stay in control

    - Smart priority queue - for customers who want to hear first about the
      latest Smart Meter information

    - Meter read reminders - for customers who don't like estimated bills

    - Paperless billing - a more convenient way to manage accounts

    - Secure online payments

    - 'Remember me' - customer details are stored online making life easier
      every time they get in touch

Once ordered, electricity monitors will take up to six weeks to arrive.

Notes to editors:

* Direct.gov.uk

** The Energy Saving Trust

About npower:

npower is one of the UK's largest electricity suppliers and has 6.6
million customer accounts across the UK. npower has been awarded platinum
status in Business in the Community's CR Index and is one of twenty-nine
companies to have achieved the CommunityMark since its launch. All
CommunityMark achievers have been recognised for demonstrating excellence in
their holistic and strategic approach to community investment.

    PR contact:

    Amy Rynn
    PR Executive
    npower Bridgwater Road
    Worcester
    WR4 9FP
    +44(0)845-070-2807

    www.npower.com/

PR contact: Amy Rynn, PR Executive, npower Bridgwater Road, Worcester, WR4 9FP, +44(0)845-070-2807