Videocall Announce New Features for State-of-the-Art Telepresence Managed Service Platform

Further Enhancements to Videocall's Telepresence and Videoconference Global Managed Service Delivery Platform to Delivery Higher Quality Service

CAMBERLEY, England, October 19, 2010 - Videocall, a leading telepresence and video collaboration managed
services provider and systems integrator today announced enhanced
functionality for its telepresence and videoconference service management
environment, Eagle.

Eagle is Videocall's service management environment, connecting,
resourcing and managing telepresence, videoconference and unified
communications devices to deliver a high quality telepresence and
videoconference managed service to customers globally. Designed to bring
systems, applications and services together in a combined, seamless, high
quality environment Eagle ensures that users are able to create meetings with
any combination of system, platform and connectivity, with the entire process
automated from booking to billing.

The latest updates give Eagle users a significantly enhanced experience
by providing further features based on customer feedback. These features
include an enhanced availability engine displaying rich availability data
across multiple tenancies, devices and time-zones to the user as they book
their meeting ensuring they are able to pick a convenient, available meeting
slot.

An all new reporting suite will allow users instant, on-demand access to
their organisation's usage data relating to meetings, locations and support
requests. The reports are displayed in both a tabular and graphical format
and are available for download. Reporting will ensure that organisational
return on investment achieved through the use of telepresence and
videoconference technologies is able to be easily, quickly and smartly
tracked.

With Unified Communications fast becoming a business critical standard,
companies are looking for ways to integrate both existing communications
devices and future communication upgrades into a unified ecosystem to allow
enhanced return on investment through technology synergies. Used within
organisations Eagle acts as a Unified Communications enabler to allow
enterprises to bring their telepresence and videoconferencing estates into
the umbrella of their Unified Communication strategy. Integration with
Videocall's global business exchange, 3rd party applications and open
collaboration networks enable external reach, functionality and access.

Rob Portwood, Videocall's Chief Executive Officer, commented: "Eagle
underpins Videocall's ability to deliver the highest quality telepresence and
videoconference managed service available. This is a significant upgrade to
our core service management platform, designed to provide a richer user
experience for our customers and further enhance our global managed service
offering."

To learn more about Eagle and the benefits Videocall's telepresence and
videoconference global managed service can deliver to your business visit
www.videocall.co.uk.

About Videocall

Videocall is a leading telepresence and video collaboration managed
services provider for global businesses. Videocall provides bespoke solutions
including personal and immersive telepresence, high definition and
traditional videoconferencing, together with a world-class managed service
that delivers measurable business value to our customers.

For more information visit www.videocall.co.uk &
www.videocallmypresence.com.

    Contact
    Ben Caster
    pr@videocall.co.uk
    +44(0)1276-706-706

Ben Caster, pr at videocall.co.uk, +44(0)1276-706-706