Warner Leisure Hotels Rated UK's Favourite by Which? Travel Readers

By Warner Leisure Hotels, PRNE
Wednesday, April 20, 2011

HEMEL HEMPSTEAD, England, April 21, 2011 - Warner Leisure Hotels has been named the UK's favourite short-break chain
hotel according to a poll of Which? Travel readers and has been named the
Which? Recommended Provider of UK Hotels.

Warner Leisure Hotels topped the table which included Hilton, MacDonald
and Premier Inn, scoring an outstanding 76% for customer satisfaction and
likelihood to recommend.

Which? Travel readers particularly appreciated the good customer service
they received when staying at one of the chain's thirteen UK hotels, giving
Warner Leisure Hotels an overall score of four out of five stars.

Exclusively for adults, Warner Leisure Hotels enjoys an occupancy rate of
over 90% throughout the year across its portfolio of 13 properties.

Jim Forward, managing director of Warner Leisure Hotels said: "We're
really proud to have been given such fantastic scores by the Which? Travel
readers and are grateful for this tremendous accolade. Each year we receive
around half a million guests so it's brilliant to have been recognised for
our outstanding customer service, as it is something that is very important

"With more and more people choosing UK breaks (
www.warnerleisurehotels.co.uk/short-breaks/uk-break.aspx) and
rediscovering Britain we're expecting an increase in the number of guests we
receive this year - with this survey in mind we plan to keep working hard to
make sure they stay completely satisfied with the service we offer."

Notes to Editors:

The Which? research asked readers to rate hotels on three criteria:
cleanliness, customer service and value-for-money. The results for the three
categories were then compared with average prices for room-only and bed and
breakfast, to create a percentage score.

About Warner Leisure Hotels:

Exclusively for adults, Warner Leisure Hotels enjoys an occupancy rate of
90% across its portfolio of 13 properties in the UK. Warner Leisure Hotels
offers a wide choice and style of accommodation, each with its own
personality. Renowned for its weekend breaks (
www.warnerleisurehotels.co.uk/short-breaks/weekend-break.aspx), the
chain is also known for its wide range of Experience breaks (
www.warnerleisurehotels.co.uk/experiences/), offering more than 400
additional activities and UK short breaks (
www.warnerleisurehotels.co.uk/short-breaks/uk-short-breaks.aspx), from
hot air balloon trips and antiques with TV's Eric Knowles to painting and
writing, plus a variety of learn to dance breaks at all levels.

The group currently receives around half a million guests annually but is
expecting even more this year as many people are choosing UK breaks and
rediscovering beautiful Britain.

    PR Contact:
    Angela Fenocchi
    Warner Leisure Hotels
    1 Park Lane
    Hemel Hempstead
    HP4 3QS



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