Column Technologies Announces Launch of IT Service Management Search Tool for BMC Remedy

By Column Technologies Inc., PRNE
Tuesday, June 22, 2010

DOWNERS GROVE, Illinois, June 23, 2010 - Column Technologies, Inc., a global technology, management consulting,
and services leader, announced today its launch of Column Search, an IT
Service Management (ITSM) search tool for BMC Remedy.

    (Logo: photos.prnewswire.com/prnh/20100218/CG56436LOGO)
    (Logo: www.newscom.com/cgi-bin/prnh/20100218/CG56436LOGO)

Column Search looks through your BMC Remedy ITSM database and any other
integrated databases, displaying search results in an easy-to-read,
user-friendly format. From the preview pane, users can access files that
match the query or even associated BMC Remedy records, opening them within
the browser or the appropriate application.

"Column Search extends BMC Remedy query capabilities beyond the
traditional application boundaries without cumbersome point-to-point
integrations. By including content from other structured data sources and
file systems, and indexing this information for rapid consumption, Column
Search adds a rich layer of contextual information to your BMC Remedy
applications without the cost or overhead of other search and retrieval
solutions. You get the immediate benefit of accessing data from its native
location without sacrificing speed or ease of use," said David Savino, CTO of
Column Technologies.

Through its Search Anywhere feature, users are now able to look at the
entire network including key ITSM, CMDB, and BMC Remedy forms, embedded
attachments such as MS Word and Adobe PDF, external databases such as MS SQL
and Oracle, and even external network directories. Built-in security
leverages existing user authentication to limit information retrieved from
searches allowing users to only see permission-based search results. Search
filtering refines existing searches without needing to rekey any information
and additional refined searches are based on automatic recommended spell
checking of the search field.

Join us on Monday, June 28th at 8:00 p.m. CDT/Tuesday, June 29th at 11:00
a.m. EST
(Sydney, Australia) for a live webinar to discover Column's latest
BMC Remedy efficiency application to quickly find any information or files
across your systems through a powerful, feature-rich search engine available
through BMC Remedy ITSM or any web browser. To attend the webinar,
please register at: www.columnit.com/events.html.

About Column

Established in 1998, Column Technologies is a global technology,
management consulting, and services company with proven success across the
public and private sectors. Column is headquartered in the United States,
with over 275 employees and offices in Australia, Canada, India, Singapore,
South Africa, and the United Kingdom. Our end-to-end approach enables
organizations to improve service, lower costs, increase efficiency, and
mitigate risk.

    Contact:
    Nori Frustaci, Marketing Director
    Tel: +1-630-515-6650
    Fax: +1-630-271-1524
    nfrustaci@columnit.com
    www.columnIT.com

Product names, logos, brands, and other trademarks are the property of
their respective trademark holders.

Nori Frustaci, Marketing Director of Column Technologies, Inc., +1-630-515-6650, or fax, +1-630-271-1524, nfrustaci at columnit.com

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