Current Status of Restoration Following Tohoku - Pacific Ocean Earthquake
By Nippon Telegraph And Telephone Corporation, PRNEThursday, March 24, 2011
TOKYO, March 24, 2011 - As a result of NTT Group's full-scale, round-the-clock recovery efforts,
NTT Group companies have been steadily restoring services centered in the
Tohoku region that were disrupted by the March 11, 2011 Tohoku - Pacific
Ocean Earthquake in Japan. The efforts have included establishment of
Disaster Countermeasures Office in accordance with disaster prevention
operation plans based on the Basic Act on Disaster Control Measures. The
current status of restoration for major services is as follows.
(1) Nippon Telegraph and Telephone East Corporation ("NTT East")
<Current status of communication facilities>
The earthquake and tsunami disrupted commercial power supply and caused
equipment failure in approximately 1,000 exchange offices. NTT East responded
by deploying emergency batteries, emergency power generators and mobile
power-supply vehicles to supply power. However, some exchange offices
remained inoperable, resulting in the disruption of a total of approximately
1,470,000 circuits in telephone subscriber lines, ISDN and FLET'S Hikari
(FTTH) services as of 6:00 a.m., March 13 (JST). NTT East, with the help of
other NTT Group companies and construction companies, mobilized some 5,000
people in total to make an all-out effort to restore these services. By 1:00
p.m., March 23 (JST), approximately 90 percent of the exchange offices had
been restored along with the recovery of commercial power supply, leaving 93
exchange offices and approximately 155,000 circuits waiting to be restored.
Unit: circuits As of 1:00 p.m., As of 6:00 a.m., Service March 23 March 13 Telephone subscriber lines 115,900 879,500 ISDN 10,200 118,600 FLET'S Hikari 28,800 475,400 Total 154,900 1,473,500
Note: Figures exclude failures due to disruptions between customers and
NTT East exchange offices.
The 93 exchange offices yet to be restored include those with physical
damage, flooding or disruption of connection to backbone transmission lines
in areas severely impacted by the earthquake and/or tsunami, and those
located in the off-limits area surrounding the malfunctioning nuclear power
plant. For these reasons, the recovery of most of these exchange offices is
expected to require a significant amount of time.
<Free public phone service>
To provide people affected by the earthquake and its aftermath with
communication means, NTT East has installed 2,076 special public telephones
in 615 locations available for use free of charge (as of noon, March 23
(JST)). Also, existing public telephones in the six prefectures located
within the Tohoku region (Aomori, Iwate, Miyagi, Akita, Yamagata and
Fukushima) as well as in Ibaraki Prefecture may be used free of charge.
<Disaster Emergency Message Dial>
Since the earthquake, NTT East has been providing safety confirmation
services "Disaster Emergency Message Dial 171" and "Disaster Emergency
Broadband Message Board (Web 171)" to be used by those affected by the
earthquake. As of 1:00 p.m. on March 23 (JST), "Disaster Emergency Message
Dial 171" had been accessed approximately 3,093,400 times cumulatively and
"Disaster Emergency Broadband Message Board (Web 171)" approximately 236,400
times cumulatively.
(2) NTT DOCOMO, INC. ("DOCOMO")
<Communication facilities>
Following the earthquake and tsunami, mobile services had been disrupted
at approximately 6,720 base stations as of 5:00 p.m. on March 12 (JST).
Recovery efforts had reduced the figure to approximately 840 as of 1:00 p.m.
on March 23 (JST).
Unit: base stations As of 1:00 p.m., As of 5:00 p.m., Region March 23 March 12 Tohoku 820 4,900 Kanto- Koshinetsu 17 1,820 Total 840 6,720
Note: Actual amounts are shown for figures equal to or less than 20.
Figures more than 20 have been rounded to the nearest ten.
<Assistance in areas without mobile phone reception>
As of 1:00 p.m. on March 23 (JST), DOCOMO had taken the following
measures to provide telecommunication access.
- Rental of satellite mobile phones (830 handsets) - Rental of mobile phones (1,184 handsets) - Deployment of mobile base station vehicles (30 vehicles) - Deployment of mobile power-supply vehicles (30 vehicles) - Deployment of mobile power generators (400 generators) - Installation of free mobile-phone charging stations (100 locations)
<Disaster Message Board service>
Immediately after the earthquake, DOCOMO started providing "Disaster
Message Board" service. The service had been accessed approximately 3,661,400
times cumulatively as of 00:00 a.m. on March 23 (JST).
(3) NTT Communications Corporation ("NTT Com")
<Telecommunication services>
Some services were experiencing disruptions following the earthquake
and/or tsunami, but have been recovered as follows, as of 5.00 p.m., March 22
(JST).
Unit: circuits As of 5:00 p.m., As of 8:30 p.m., Service March 22 March 12 IP-VPN, e- VLAN, etc. 2,300 15,000
Submarine cables connecting Japan with the United States and other parts
of Asia have been partially damaged, but NTT Com has been using other backup
cable routes to maintain uninterrupted services to avoid any major impact on
its overseas communication services. As for NTT Com's data centers, no damage
was confirmed.
About Nippon Telegraph and Telephone Corporation
Please visit www.ntt.co.jp/index_e.html
Contact: Tenmin Yoshiara Public Relations Office Nippon Telegraph and Telephone Corporation Tel: +81-3-5205-5550 e-mail: ntt-cnr@ml.hco.ntt.co.jp
Tenmin Yoshiara, Public Relations Office, Nippon Telegraph and Telephone Corporation, +81-3-5205-5550, ntt-cnr at ml.hco.ntt.co.jp
Tags: Japan, March 24, Nippon Telegraph And Telephone Corporation, Tokyo