Escher Group Helps Manx People to 'Pay & Post'
By Escher Group Limited, PRNESunday, October 10, 2010
DUBLIN, October 11, 2010 - Residents of the Isle of Man are enjoying quicker,
easier visits to the post office now that new technology has been installed
to help them pay bills and choose the right postal rates for their mail.
Self-service kiosks have been introduced to the British Crown dependency
to give customers even speedier service and provide all the help they need to
make fast and accurate transactions and select the right postal service.
The automated post and bill payment kiosks rely on innovative software
called Ripostekiosk from postal counter automation experts Escher Group and
enable customers to not only access postal services but also pay electricity,
gas and telephone bills and even local government rates.
The kiosks were installed after Isle of Man Post Office customers
expressed a desire to use a self-service option. Called 'Pay & Post', the
first kiosks were recently launched at the flagship post office in Regent
Street in the capital, Douglas.
Marty Quine, General Manager Retail Network, Isle of Man Post Office,
said: "Through these kiosks, customers now have a quicker, more efficient
option that will see transactions completed in a matter of seconds. Not only
is this a huge benefit to those people who like to manage their own
transactions, it frees up counter staff to give more attention to customers
who prefer to discuss their needs face-to-face."
Escher Group chief executive Liam Church said: "The Isle of Man Post
Office is a progressive organization that understands that different
customers want to transact in different ways. Escher's Ripostekiosk software
extends the post office's services in a new way, enabling them to deliver
multi-channel solutions in a rapidly changing retail environment."
About Escher Group Limited:
With a history of over 20 years in providing solutions for counter
automation, Escher has developed a unique understanding of the business of
Posts across the globe and its R&D efforts continue to provide innovative
technological solutions. Escher helps to cost-effectively modernize and
streamline the Posts' offer of a trusted, secure and inclusive communication
service between businesses, consumers and government.
For more information visit www.eschergroup.com
Media Enquiries: James Tate The Henley Group International Graffix House Newtown Road Henley on Thames Oxon RG9 1HG England Tel: +44(0)1491-570-970 Fax: +44(0)1491-575-327 Email: james@henley.co.uk
Media Enquiries: James Tate, The Henley Group International, Graffix House, Newtown Road, Henley on Thames, Oxon RG9 1HG, England, Tel: +44(0)1491-570-970, Fax: +44(0)1491-575-327, Email: james at henley.co.uk
Tags: Dublin, Escher Group Limited, October 11, United Kingdom