IPC and CyberTech International Partner for Voice Recording and Compliance SolutionsBy Ipc Systems Inc., PRNE
Sunday, June 6, 2010
Strategic partnership provides a single point of contact for management, administration and customer support for global financial services firms
JERSEY CITY, New Jersey and AMSTERDAM, June 7, 2010 - IPC Systems, Inc. a leading provider of indispensable trading
communications solutions to the world's top financial services firms, and
CyberTech International, a leading solution provider for quality and
compliance recording, today announced their collaboration to jointly market,
distribute and deliver the next generation of industry leading voice
recording and compliance solutions for the financial services market. Through
this strategic partnership, CyberTech expands its industry leading voice
recording solutions with IPC's high-performance Voice over Internet Protocol
(VoIP) turret technology. Additionally, IPC and CyberTech plan to further
enhance the benefits of the voice recording and compliance solutions through
future development efforts.
CyberTech is a recognized innovator of voice recording and monitoring
applications that drive efficiencies in the capture, storage, retrieval and
playback of voice, radio and data communications to support existing business
processes. Working together enables both companies to provide better customer
support through the integration of trader voice communications platforms and
recording, along with single point of contact for management and support.
"We chose to partner with CyberTech knowing that together we will provide
enormous benefit to our mutual customers," said Tim Whelan, IPC's Chief
Operating Officer. "We've listened to our customers and are pleased to add
their offerings to our existing portfolio of integrated solutions."
New regulations for compliance and reporting continue to underscore the
need for a streamlined voice recording solution. CyberTech offers compliance
recording to the financial marketplace. IPC offers technology deployment,
installation, project management, and reliability, with a thorough
understanding of the demands of the community. IPC introduced VoIP to the
trading floor and to date has deployed over 70,000 IP trading communications
desktops supporting over 2,400 trading floors and exchanges across the globe.
This strategic partnership benefits customers with tight integration of
CyberTech voice recording and IPC trading communications platforms, providing
streamlining of administration and support functions such as installation,
warranty, maintenance and system design.
"The combined solutions and resources of IPC and CyberTech will provide
revolutionary and high-quality solutions demanded by our global financial
market customers," said Ad Ketelaars, CEO of CyberTech. "Working together, we
intend to build on the success that each has had individually as we plan to
develop, build and deliver the next generation of industry leading voice
recording and compliance solutions for the financial industry."
IPC is a leading provider of indispensable financial trading
communications solutions to the world's top financial services firms and
global enterprises. With 35 years of expertise and innovation, IPC provides
its customers with global systems and solutions, as well as a suite of
products and enhanced services that includes advanced Voice-over-IP
technology and integrated network and 24×7x365 management services in more
than 60 countries. Based in Jersey City, N.J., IPC has approximately 900
employees throughout the Americas, Europe and Asia-Pacific regions. For more
information, visit www.ipc.com.
About CyberTech International
CyberTech International is the fastest growing, longest-standing and 3rd
largest global call recording provider offering the most secure, open and
future-proof solutions for organizations to rapidly improve performance,
optimize service, mitigate risk, lower cost and maintain compliance.
CyberTech offers innovative recording technologies that enable organizations
to achieve the highest level of performance, quality assurance and liability
protection, while supporting existing business processes. A commitment to
customer satisfaction guides the company's development of flexible solutions
that help protect an organizations' technology investment and ensures the
quality of customer contacts - without the need for proprietary hardware,
complex integrations or expensive software upgrades. For more information,
please visit www.cybertech-int.com.
Media Contacts Cliff Fox Matt Pennachio IPC Systems, Inc. Ruder Finn for IPC +1-201-253-2291 +1-212-715-1613 firstname.lastname@example.org email@example.com Arno Sybrandy CyberTech International +31-72-566-2566 firstname.lastname@example.org
Cliff Fox, IPC Systems, Inc., +1-201-253-2291, cliff.fox at ipc.com, or Matt Pennachio, Ruder Finn for IPC, +1-212-715-1613, pennacchiom at ruderfinn.com, or Arno Sybrandy, CyberTech International, +31-72-566-2566, arno.sybrandy at cybertech-int.com
Tags: Ipc Systems Inc., Jersey city, June 7, Netherlands, new jersey, New Jersey And Amsterdam, United Kingdom