Jive Social Business Software Improves Responsiveness and Productivity at Swiss Re

Jive SBS-powered 'Ourspace' platform helps Swiss Re professionals worldwide to share specialized knowledge, develop innovative client solutions, and speed the delivery of service

PORTLAND, Oregon, February 10 -

    News

    - Jive, the Social Business Software leader, announced today that Swiss
      Re, one of the world's leading reinsurers, has used the Jive Social
      Business Software (SBS) platform to help client-facing and support
      professionals throughout the firm respond more quickly and
      cost-effectively to evolving customer needs through improved global
      sharing of specialized knowledge and resources.

    - Swiss Re, like other reinsurers, provides highly customized service
      based on the unique risk profiles and objectives of its customers. The
      current economic climate both increases the demand for Swiss Re's
      services and places a premium on the firm's ability to respond
      effectively to increasingly complex customer requirements.

    - Implemented under the name "Ourspace", the Jive SBS platform helps the
      firm's professionals work together more effectively across the global
      enterprise, even as tight global travel budgets and an increasingly
      virtual workforce reduce in-person contact. Jive SBS has enabled a more
      efficient exchange of specialized expertise and information which has
      enhanced innovation in response to client needs, reduced proposal
      development costs, and sped the delivery of services to key clients.

    - Jive SBS has delivered rapid, broad-ranging business value for Swiss
      Re, including a steady increase in content creation and access,
      improved cross-functional and multi-geographical collaboration, and
      enhanced strategic alignment and knowledge-sharing across the
      enterprise. In addition to the increased business agility, Jive SBS
      has enabled Swiss Re to lower IT costs through decommissioning legacy
      systems and technologies. Swiss Re integrated Jive's social networking
      software (www.jivesoftware.com/products/employee-community) with
      its existing messaging and information tools, making Jive the focal
      point for 11,000 users enterprise-wide. Swiss Re employees rapidly
      adopted the new system, with more than 60 percent accessing it within
      the first seven weeks alone.

    Supporting Quotes

    - "To maintain our leadership in the global reinsurance market, we must
      put our best knowledge and resources to work in a timely and efficient
      manner to respond to the needs of our clients," said Christoph
      Isenschmid, Swiss Re Ourspace Project Director. "Our Jive SBS platform
      has helped us foster increased participation and open sharing of
      opinions across geographies, hierarchies, and functions."

    - "Jive's ease of use, platform flexibility, and customer orientation
      made its focused solution the ideal choice for our Ourspace
      initiative," said Wolfgang Jastrowski, Swiss Re IT Director. "The
      extensible nature of the Jive SBS solution gives us ample flexibility
      as we continue to build out our platform and its capabilities. We're
      especially excited about Jive's new initiative to surface content and
      activities from almost any content management system (CMS) inside Jive
      SBS, making it possible to realize even greater business value through
      the integration of social media collaboration with content."

    - "With Jive SBS, Swiss Re is harnessing the power of its people and
      their expertise to meet rapidly evolving and increasingly complex
      client needs," said Ben Kiker, CMO, Jive Software. "By fostering new
      relationships across the world, Swiss Re is driving innovation,
      improving leverage of knowledge and resources, and maximizing its
      business agility - all with the power of Social Business Software."

About Swiss Re

Swiss Re is a leading and highly diversified global reinsurer. The
company operates through offices in more than 20 countries. Founded in
Zurich, Switzerland in 1863, Swiss Re offers financial services products that
enable risk-taking essential to enterprise and progress. The company's
traditional reinsurance products and related services for property and
casualty, as well as the life and health business are complemented by
insurance-based corporate finance solutions and supplementary services for
comprehensive risk management. In 2006, Swiss Re acquired GE Insurance
Solutions, thus creating the world's largest reinsurer.

About Jive Software

Jive frees people to engage in open, natural business conversations and
workflows that typically are trapped inside of emails, phone calls or
meetings. As the leading enterprise-class suite of SBS applications for
Global 2000 companies and governments, Jive combines social networking
software (www.jivesoftware.com/products/employee-community),
collaboration software (www.jivesoftware.com), and community software
(www.jivesoftware.com/products)into the first solution to effectively
manage employees, customers, and partners on a unified platform built for
tens of thousands of users and millions of page views.

Aaron Wessels of Reidy Communications, +1-415-643-8090, aaronw at reidycommunications.com, for Jive