PROGNOSIS VoIP Monitoring Solutions Receive 2009 Internet Telephony Excellence Award

WINDSOR, England, November 18 - Integrated Research, the maker of PROGNOSIS VoIP monitoring solutions,
announced today that Technology Marketing Corporation (TMC) has recognised
PROGNOSIS with a 2009 INTERNET TELEPHONY Excellence Award presented by
INTERNET TELEPHONY magazine.

"The editors of INTERNET TELEPHONY were pleased to grant Integrated
Research with an INTERNET TELEPHONY Excellence Award for their achievements
in advancing IP communications and providing innovative solutions in the
marketplace. The PROGNOSIS suite of VoIP monitoring solutions have proven
their outstanding contribution to IP communications and have delivered
winning solutions for customers," said Erik Linask, Group Editorial Director
of INTERNET TELEPHONY.

PROGNOSIS VoIP monitoring solutions provide deep visibility and control
into Avaya, Nortel, and Cisco IP telephony environments to help businesses
protect revenue and reduce costs. PROGNOSIS goes beyond network metrics to
provide best-in-class voice quality monitoring, including real-time and
historical voice quality, PBX configuration, gateway and device status, VoIP
availability and performance, phone registrations, call attempts and
completions, and deep diagnostics for troubleshooting.

Pierre Semaan, GM of Product Management and Marketing for Integrated
Research, accepted the product excellence award. "PROGNOSIS VoIP monitoring
solutions have been successful in the market because they provide high
scalability, multi-platform support that minimises costs, deep metrics that
reduce mean-time-to-repair, and real-time insight that is critical for
operating VoIP. Industry review and recognition is important and we
appreciate the review and validation of the success of PROGNOSIS from
INTERNET TELEPHONY magazine."

"We are very pleased to present Integrated Research with a 2009 INTERNET
TELEPHONY Excellence Award. PROGNOSIS VoIP monitoring solutions have made an
incredible contribution to IP Communications and have also delivered great
value for clients," stated Rich Tehrani, CEO, TMC.

The 2009 INTERNET TELEPHONY Excellence Award winners are published in the
October 2009 issue of INTERNET TELEPHONY magazine, www.itmag.com.

About Integrated Research

Integrated Research (ASX: IRI), the people behind PROGNOSIS, is a
publicly listed software company that has provided precise performance
monitoring solutions for business-critical computing and IP telephony
environments since 1988. Customers include the world's largest bank,
telecommunications company, stock exchange, and computer hardware
manufacturer. For more information, please visit www.prognosis.com or
www.voicequality.com.

About INTERNET TELEPHONY magazine

INTERNET TELEPHONY has been the IP Communications Authority since
1998(TM). Beginning with the first issue in February of 1998, INTERNET
TELEPHONY magazine has been providing unbiased views of the complicated
converged communications space. INTERNET TELEPHONY offers rich content from
solutions-focused editorial content to reviews on products and services from
TMC Labs. INTERNET TELEPHONY magazine reaches more than 225,000 readers,
including pass-along readers. For more information, please visit
www.itmag.com.

About TMC

Technology Marketing Corporation (TMC) is a global integrated media
company helping our clients build communities in print, in person and online.
TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified
Communications, and NGN magazines. TMCnet, TMC's Web site, is the leading
source of news and articles for the communications and technology industries.
TMCnet is read by two million unique visitors each month on average
worldwide, according to Webtrends. TMCnet has ranked within the top 3,000 in
Quantcast's Top U.S. sites, placing TMCnet in the nation's top .03% most
visited Web sites. In addition, TMC produces ITEXPO, 4GWE Conference (in
conjunction with Crossfire Media), Digium|Asterisk World and AstriCon (in
conjunction with Digium), and Communications Developer Conference. For more
information about TMC, visit www.tmcnet.com.

For further press information please contact Louise Frosell on
louise@mcdonaldbutler.com or +44(0)208-875-2000.

For further press information please contact Louise Frosell on louise at mcdonaldbutler.com or +44(0)208-875-2000