Stream Global Services Expands Operations Into Cairo, Egypt

BOSTON - Stream Global Services, Inc., (AMEX: OOO), is pleased to announce the opening of its newest solution center in Cairo, Egypt. Our newest facility, with a capacity for more than 700 seats, enables Stream to expand its multilingual support offerings to accommodate our strong business growth. As a recognized top outsourcing destination, businesses are attracted to Egypt because of its central location between EMEA and North America and its economic and political stability.

Egypt’s exceptional technical workforce as well as strong telecommunications infrastructure and central service location make it a world-class destination to support Stream’s global clients. The local government’s dedication to educational programs and Cairo’s nearly 300,000 annual college graduates, contributed to Stream’s selection of the city for its newest center. In addition, Egypt’s central location provides easy access for clients in North America, Europe, the Middle East and Africa.

“Cairo’s location enables Stream to broaden the multilingual customer care, technical support and revenue generation services options we offer to our clients. It is a welcome addition to our established footprint in EMEA,” said Stream’s Chairman and CEO, R. Scott Murray. “With Egypt now established, Stream is one of the first BPO providers to have a truly global footprint, where English-language support is provided from a variety of onshore, nearshore and offshore locations in the Americas, Europe and Asia.”

As one of the first solution centers in Egypt focusing primarily on offshore contact center outsourcing for North America and Europe, Stream offers its services in English, French and Arabic languages for new and existing clients. The expansion into Egypt marks another milestone of providing our clients a comprehensive methodology for locating their outsourcing needs across multiple destinations.

For more information contact: Karen Falcone Vice President, Global Marketing Stream Global Services +1-781-304-1841

About Stream Global Services, Inc.

Stream Global Services, Inc. is a leading provider of integrated business process outsourcing services such as technical support, customer retention, customer sales, customer care, and other professional services for Fortune 1000 clients in the technology, software, computing, consumer electronics, media and communications sectors. Stream has more than 17,000 employees across 35 solution centers in 19 countries.

Source: Stream Global Services, Inc.

Karen Falcone, Vice President, Global Marketing of Stream Global Services, +1-781-304-1841