Emirates Group IT’s Vision of Becoming a Leading Global Business Technology and IT Solutions Provider

DUBAI, U.A.E -

- IT Division (Mercator) Appraised at CMMI(R) Level 3 by QAI

The Emirates Group’s (www.ekgroup.com) vision of being a global leading provider of Business Technology and IT Solutions, received a major boost when its IT division (Mercator) was assessed at CMMI(R) Level 3, the internationally recognized standard for assessing software development practices, by the Software Engineering Institute (SEI) ( www.sei.cmu.edu) of the Carnegie Mellon University, USA and QAI (www.qaiglobal.com), SEI’s transition partners globally.

His Highness Sheikh Ahmed Bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline and Group, accepted the citation for CMMI(R) Level 3 on behalf of Mercator from Jay Douglas, SEI Business Development Manager, Europe and South Asia and Navyug Mohnot, CEO, QAI, at Terminal 1, Dubai International Airport.

The CMMI(R) model has been extensively adopted globally by the likes of Accenture, Infosys and CSC amidst many others as an international standard. Nearly a thousand software organizations adopt the CMMI(R) framework annually.

His Highness Sheikh Ahmed Bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline and Group, said: “This is an important milestone reached by Mercator in its journey of continuous improvement and drive for delivering high quality business solutions to the industry.”

Patrick Naef, President, Mercator commented: “It is an achievement which every member of Mercator feels proud of and as a team we have now set CMMI(R) Level 3 as the minimum acceptable benchmark for ourselves.”

Commenting on the journey, Navyug Mohnot, CEO of QAI, said, “As a trusted partner and advisor on the journey, we at QAI believe that Emirates has demonstrated the rigor, commitment, and confidence to successfully complete the requirements of CMMI(R) L3 maturity rating.”

Jay Douglass, SEI Business Development Manager Europe & Asia, said: “It is rare to see internal IT organisations achieve CMMI(R) Level 3, and I am impressed to see Mercator’s commitment to quality.”

About QAI:

QAI is a leading global consulting and workforce development organization addressing ‘Operational Excellence’ in IT, BPO and Knowledge intensive service organizations.

QAI Global Services, the consulting division of QAI, addresses the space of Operational Excellence which includes the areas of Process Management, Quality Management, Innovation Management, Project Management, IT Service Management and others.

QAI is currently servicing over 200 clients in 30 countries and our regional bases are located in US, India, UK, China, Singapore, Malaysia and Canada.

Tom Ticknor tticknor@qaiworldwide.org +407-363-1111

Source: QAI

Tom Ticknor, tticknor at qaiworldwide.org, +407-363-1111