Hertz Expands Self Service Technology Across Europe to Get Travellers on the Road Faster

By Hertz, PRNE
Monday, October 18, 2010

Hertz Launches New iPhone Application and Self Service Kiosks Across Europe

UXBRIDGE, England, October 19, 2010 - Hertz Europe today announced plans to accelerate its adoption
of self service technology by rolling out Self Service Express touch screen
kiosks from NCR Corporation (NYSE: NCR) (
at selected locations across nine countries in Europe for all customers (not
just members-only) who have prepaid for their rental. This announcement comes
as Hertz launches a free reservations application for the iPhone in 18
languages for customers in Europe.

The Hertz iPhone application, which has already enjoyed
widespread popularity in the U.S., allows customers to make reservations,
save their Hertz #1 Club member number, search and find nearby Hertz
locations, save favourite locations and receive special promotions via their
mobile devices. The Hertz iPhone application is available for download on

Similar to an airline check-in kiosk, the Self Service Express
touch screen kiosk is a reservation-based system that collects the customer's
personal information and identifies the customer's reservation. It then
completes the rental car pick-up process, sending the customer on his or her
way quickly. In addition, the solution allows Hertz customers to select and
purchase upgrades, optional insurance and waiver products, fuel options and
add-ons such as child seats and the Hertz NeverLost(R) in-car satellite
navigation system.

The Self Service Express Kiosks complement the Hertz Worldwide
Online Check-in program, which allows customers to begin the check-in process
in the comfort of their home or office before they travel.

"Hertz offers customers a wide range of options currently
unrivalled in the car rental industry to help them get on the road faster.
With Worldwide Online Check-In, #1 Club Gold, and now Self Service Express
Kiosks and a comprehensive iPhone reservations platform, Hertz continues to
lead the industry in innovation for customers," said Michel Taride,
President, Hertz International.

An NCR study, conducted by BuzzBack Market Research, shows
that around 69 per cent of Europeans would be more likely to choose a travel
provider that offered them greater control over managing their entire travel
experience using self service solutions. This includes searching for,
confirming or making changes to car rental as well as flight and hotel

"Consumers are demanding more control over how, when and where
they interact with travel providers using multiple self service channels,"
said Theresa Heinz, General Manager, NCR Travel. "The convergence of web and
touch screen technologies helps to cut queues and ensures consumers are able
to make last minute modifications to their bookings so they can get on with
their holiday or business trip without delay."

The kiosks use a highly reliable Common Use Self Service
(CUSS) software platform that has already been adopted by many airlines to
enable customers to check-in quickly and easily for their flights. NCR is
also providing Hertz with comprehensive hardware support services, including
remote management and helpdesk assistance on a global basis.

The Hertz Self Service Express Kiosks are already available at the
following airports in Europe: Bergamo Orio al Serio, Milan Linate, Milan
Malpensa, Rome Ciampino, Rome Fiumicino, Pisa (Italy); Edinburgh, London
Heathrow, London Stansted, Prestwick (UK); Malaga (Spain); and Frankfurt
Hahn (Germany). Further roll-out plans are underway in Belgium, France,
Germany, the Netherlands and Switzerland. The company also plans to enable
the kiosks to accept non-prepaid tariffs in early 2011.

About the research

NCR commissioned BuzzBack Market Research to conduct this
survey online among more than 1,500 European respondents in March 2010. The
results form part of the NCR 2010 study on consumer use of multichannel
self-service solutions. BuzzBack LLC is a leading international market
research firm headquartered in New York City.

About Hertz

Hertz is the world's largest general use car rental company,
operating from over 8,300 corporate locations in 146 countries. Hertz is now
in its 92nd year of delivering quality car rental solutions to leisure and
corporate customers. Product and service innovations such as Hertz #1 Club
Gold, specially designed NeverLost satellite navigation systems, Hertz in-car
DVD Entertainment and unique cars offered through the company's Prestige, Fun
and Green Collections, set Hertz apart from the competition.

About NCR Corporation

NCR Corporation (NYSE: NCR) is a global technology company leading how
the world connects, interacts and transacts with business. NCR's assisted-
and self-service solutions and comprehensive support services address the
needs of retail, financial, travel, healthcare, hospitality, entertainment,
gaming and public sector organizations in more than 100 countries. NCR
(www.ncr.com) is headquartered in Duluth, Georgia.

NCR is a trademark of NCR Corporation in the United States and other

NCR is a trademark of NCR Corporation in the United States and other

News Media Contact

    Giovanna Puma                  Alicia Mistry
    NCR Corporation                Hertz (Ketchum Pleon)
    +44(0)208-275-7878             +44(0)207-611-3574
    giovanna.puma@ncr.com          alicia.mistry@ketchumpleon.com

Giovanna Puma, NCR Corporation, +44(0)208-275-7878, giovanna.puma at ncr.com; Alicia Mistry, Hertz (Ketchum Pleon), +44(0)207-611-3574, alicia.mistry at ketchumpleon.com

will not be displayed