Nortel and Avaya Clients Protect VoIP ROI with Multi-Platform VoIP Monitoring

SYDNEY - Integrated Research, the maker of PROGNOSIS, today announced achievement of the latest Nortel certification as part of a certified VoIP management solution for Avaya, Nortel and Cisco telephony. PROGNOSIS’s certified VoIP monitoring solution is a package of products and services that enable customers to protect VoIP ROI by maximising uptime, reducing operating costs and ensuring service level achievement for Avaya, Nortel and Cisco platforms.

Andre Cuenin, President of Integrated Research Americas, described the advantages of using PROGNOSIS’s multi-platform VoIP monitoring solution. “In early 2009, Avaya chose PROGNOSIS, a highly scalable multi-vendor system, as its VoIP monitoring solution of choice. PROGNOSIS’s multi-platform support for Avaya, Nortel, and Cisco provides wide extensibility to enable real time business insight from multiple systems in a single view. I believe that Nortel customers can benefit from working with us as Avaya’s chosen partner for VoIP monitoring as the Avaya and Nortel product lines converge.”

Integrated Research’s General Manager for Product Management and Marketing, Pierre Semaan, added “We now have over 2 million Nortel, Avaya and Cisco phones managed by PROGNOSIS worldwide. As customers benefit from the complementary capabilities of the Nortel and the Avaya portfolio of products and services, they will also benefit from PROGNOSIS’s ability to manage all IP telephony from a single user interface. This creates efficiencies and protects VoIP ROI by reducing the need for separate vendor-specific management systems and skill sets.”

Avaya and Nortel customers requiring more information about PROGNOSIS VoIP monitoring should visit www.prognosis.com. Read the Nortel compatibility statement.

About PROGNOSIS and Integrated Research

Integrated Research (ASX: IRI), the people behind PROGNOSIS, is a publicly listed software company that has provided precise performance monitoring solutions for business-critical computing and IP telephony environments since 1988. Customers include the world’s largest bank, telecommunications company, stock exchange, and computer hardware manufacturer.

For further press information please contact Louise Frosell on louise@mcdonaldbutler.com or +44(0)208-875-2000.

Source: Integrated Research

For further press information please contact Louise Frosell on louise at mcdonaldbutler.com or +44(0)208-875-2000.