Saudi Aramco Selects Press Ganey to Measure, Improve Patient Satisfaction
By Press Ganey, PRNEMonday, September 13, 2010
SOUTH BEND, Indiana, September 14, 2010 - Saudi Aramco has selected Press Ganey to help measure and improve patient
satisfaction at its company-owned and contracted health care facilities.
Press Ganey began working with Saudi Aramco on July 1, 2010.
"Saudi Aramco is committed to raising the well-being of our employees and
is working with Press Ganey to benchmark the quality of our medical services
against North American standards," said Richard B. Birrer, MD, executive
director of Saudi Aramco Medical Services Organization.
Saudi Aramco has approximately 55,000 employees and offers them and their
dependents access to company-owned and contracted health care facilities.
Press Ganey will be working with these facilities to measure and improve
patient satisfaction and the quality of health care delivery for Saudi Aramco
employees.
"It is our privilege to begin working with Saudi Aramco to help measure
and improve patient satisfaction in the health care facilities used by its
employees," said Richard B. Siegrist Jr., Press Ganey CEO. "Saudi Aramco is a
well-respected organization, and we're glad to put our years of experience,
our extensive database and our knowledgeable improvement professionals to
work with this forward-thinking enterprise."
Press Ganey Associates, Inc.
Recognized as a leader in performance improvement for 25 years, Press
Ganey partners with more than 10,000 health care organizations to create and
sustain high-performing organizations, and, ultimately, improve the overall
health care experience. The company offers a comprehensive portfolio of
solutions to help clients operate efficiently, improve quality, increase
market share and optimize reimbursement. Press Ganey works with clients from
across the continuum of care - hospitals, medical practices, home health
agencies and other providers - including more than 40% of all U.S. hospitals.
For more information, visit www.pressganey.com.
About Saudi Aramco
Owned by the Saudi Arabian government, Saudi Aramco is a fully
integrated, global petroleum enterprise and a world leader in exploration and
producing, refining, distribution, shipping and marketing. The company
manages proven reserves of 260 billion barrels of oil and manages the
fourth-largest gas reserves in the world, 275.2 trillion cubic feet. In
addition to its headquarters in Dhahran, Saudi Arabia, Saudi Aramco has
affiliates, joint ventures and subsidiary offices in China, India, Japan, the
Netherlands, the Republic of Korea, Singapore, the United Arab Emirates, the
United Kingdom and the United States. For more information, go to
www.saudiaramco.com.
Abby Szklarek, Public Relations Manager of Press Ganey, +1-574-309-7961, ASzklarek at pressganey.com
Tags: Indiana, Middle East, Press Ganey, September 14, South Bend