Siemens Wins New Meter Reading and Data Collection Contract With British GasBy Siemens Plc, PRNE
Tuesday, April 27, 2010
LONDON, April 28, 2010 - Siemens Metering Services announced today its largest win since 2003 with
a new meter reading data collection contract with British Gas. This contract,
worth in excess of GBP100 million over the five year term cements Siemens
position as the UK's leading independent supplier of metering services.
The original meter reading contract was awarded to Siemens in 2003 and
covered two out of eight of British Gas's geographical areas serving
approximately 2.5 million domestic and business customers in London, the
South East, and the East of England. Building on Siemens' strong relationship
with British Gas, the new contract effective from the 1st April 2010 doubles
the meter reading and data collection footprint to approximately 5 million
customers and provides services for 50% of British Gas's national coverage
with the addition of services for Wales, the South West and the Midlands.
Kevin Tutton, Director, UK Metering Services, commenting on the new
contract said: "This award is a direct result of the efforts of our business
operation and service delivery teams in providing high quality efficient
services, something which has been recognised by British Gas with the award
of this new contract. We are delighted to be selected as a service delivery
partner of choice."
"We collect more meter readings per customer each year than any other
energy supplier, as we know accurate billing is a key driver of customer
satisfaction. The contract with Siemens is a key component in achieving this
objective" said Colin McCann, director of metering at British Gas.
Siemens will operate the contract from its Metering Services headquarters
in Nottingham. The operations centre employs 1,200 staff, who provide
nationwide support in data processing, data management and field services
within the utilities market for gas, electric, water and commercial and
Pictures are available on request.
Contact details for media enquiries: Rachel.odams at siemens.com, Tel: +44(0)1276-690782
Tags: April 28, London, Siemens Plc, United Kingdom