Stream Global Services Opens Second Solution Center in the Philippines

By Prne, Gaea News Network
Sunday, June 28, 2009

BOSTON -

- Quezon City Site Opening Reinforces Stream’s Commitment to Providing Global Services to its Expanding Client Base

Stream Global Services, Inc. (Amex: OOO), a premium provider of customer care and business process outsourcing (BPO) services for Fortune 1000 companies, announced today its continued global expansion with the inaugural opening of its second solution center in the Philippines. The 1,400-seat facility is located at the newly renovated SM North Edsa Annex, Quezon City, Philippines, and will support the growing demand for the firm’s global BPO services. The site will also serve as the company’s new APAC headquarters.

Stream’s Quezon City solution center builds on the success of the company’s existing center in Makati City that has been expanding since its opening in 2008 and currently employs 600 support professionals. The newest facility will provide BPO solutions for new and existing global clients looking for high-quality, cost-effective support in an offshore location.

Stream Chairman and CEO, R. Scott Murray, welcomed the guest of honor, Hon. Feliciano “Sonny” Belmonte Jr., Mayor of Quezon City, as well as local business leaders, clients and the media at the inaugural event held on June 29th.

“With the opening of our Quezon City site, we continue to reinforce our ongoing commitment to providing second-to-none services to our client partners worldwide. The Quezon City facility is perfectly suited to support our existing and future client base, with its highly technical support professionals and extensive language support,” said Stream’s Chairman and CEO, R. Scott Murray.

“Opening Stream’s newest solution center truly positions us as a global outsource provider, and we look forward to continuing to exceed our clients’ expectations with our employees’ world-class service delivery expertise,” continued Murray, “Stream knows the value of a global presence that supports a diverse blend of onshore, nearshore, and offshore locations. Ultimately, the decision rests on a proper fit for the existing need, economic viability, and the flexibility to adapt and grow with new business. So, as needs arise, Stream will continue to launch sites in or outside Manila.”

For more information contact: Karen Falcone Vice President, Global Marketing Stream Global Services +1-781-304-1841

About Stream Global Services

Stream Global Services is a premium provider of customer care and business process outsourcing (BPO) services for the brand-driven Fortune 1000. A global firm, with more than 17,000 employees based out of 34 service centers in 19 countries supporting 33 languages, Stream is a trusted advisor to some of the largest technology, retail, entertainment/media, telecommunications and related companies in the world. Its service programs, including technical support, customer retention and revenue generation, are delivered through a set of standardized best practices by a highly skilled workforce. Guided by one of the most experienced senior management teams in the industry, Stream continues to expand its global presence and service offerings to increase brand loyalty, revenue and business performance for organizations across the globe. To learn more about the company and its complete service offering, please visit www.stream.com

Source: Stream Global Services, Inc.

Karen Falcone, Vice President, Global Marketing of Stream Global Services, Inc., +1-781-304-1841

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