Unified Communications: Increase Revenue With Next Generation Software

MUNICH -

- ANDTEK Integrates Beneficial Services on a Single Platform

The unified communications specialist ANDTEK GmbH has released its latest software as version 4 using a Web 2.0 interface. Business processes can now be carried out even more efficiently to reduce communication costs and increase revenue.

With the new software version 4 of ANDTEK’s unified communications standard solution, the platform is even more flexible and the unified communications solution is suitable for a wide range of requirements. Everything is managed on one platform - from Click-to-Dial to CTI desktop up to Attendant Consoles.

With ANDTEK’s new software version 4 the environment runs more effectively using a Web 2.0 based administrator interface.

ANDTEK’s product portfolio for the corporate communication via phone, browser, mobile device or computer contains four different modules each including value-added services.

In the field of Mobile Communication the unified communications software supports a wide range of smartphones for multi-vendor deployments.

Voice Recording permits the user to record IP-based telephone calls even during the conversation. Especially for call center environments there are advanced features like silent monitoring and whispering available. This solution is predestined for businesses with high-security needs like banks, insurers, contact centers and emergency services.

Solutions for Advanced Services and Applications include CRM services for telephony environments, phone lock services, surveillance functions, corporate database integration, enhanced manager/assistant and presence services or even emergency zone paging and crisis conferencing.

With CTI (Computer Telephone Integration), users can connect their phone with the computer and dial directly from the desktop (Outlook, Word, Messenger, etc.). Using the advanced version of ANDTEK’s CTI software delivers highly scalable attendant consoles even for globally operating organizations.

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Press Contact: Fuchs Pressedienst und Partner Phone: +49(0)8231-6093536 info@fuchs-pressedienst.de

Source: ANDTEK GmbH

Press Contact: Fuchs Pressedienst und Partner, Phone: +49(0)8231-6093536, info at fuchs-pressedienst.de