Clinical Solutions Launches New Business Strategy and Website With 'Seven Competencies for e-care'

BASINGSTOKE, England, May 5, 2010 - Clinical Solutions, the leading provider of health-based customer
relationship management (CRM) and clinical content solutions, is today
launching the 'Seven competencies of e-care' as the focal point for its new
market strategy and website www.clinicalsolutions.com.

A recent report by the Self Care Campaign [1] claimed that too many
people are visiting their GP or other expensive care settings, such as A&E
with minor ailments; this accounts for nearly one fifth of a GP's workload.
It says that people with minor ailments go to the doctor out of convenience,
when in fact they could be using alternative services (such as their local
pharmacist or health call centres) or treat themselves.

Xavier Flinois, CEO at Clinical Solutions comments that the
key to reducing the volume of unnecessary appointments is the provision of
information which gives the public the knowledge and confidence to manage
their own health problems and to know when they need to seek specialist
advice.

He explains, "The 'Seven competencies of e-care' is the very
backbone of what our business stands for. It centres around the wider
adoption [and acceptance] of e-care to ensure that through technology, high
quality and up to date information is available from credible sources along
with the tools that patients need to assess themselves, for either self care
or to establish the most appropriate level of care for them.

Mr Flinois adds, "Directing the patient to the most
appropriate level of care (including self care) is not only the single
biggest lever to contain the economics of the health ecosystem, it is also a
necessary step to provide the correct quality of care."

Clinical Solutions seven competencies for e-care are detailed
below. For further information visit www.clinicalsolutions.com

    #1 - Manage the demand for the appropriate level of care

    #2 - Reach out to 100% of the population to reduce health inequalities
         with multi-channel access

    #3 - Empower patients to be active and to contribute to decisions on
         their own care

    #4 - Provide a seamless safe, and efficient care journey with dedicated
         pathway solutions

    #5 - Aggregate an optimal portfolio of structured content from your own
         and other expert knowledge

    #6 - Address flexible patient programmes with scalable technology,
         infrastructure and content

    #7 - Become the preferred patient point of contact for healthcare with a
         trusted e-care platform

About Clinical Solutions

Clinical Solutions is a trusted provider of scalable, multi-channel,
decision support and expert knowledge solutions, allowing frontline
stakeholders to reach out to patients and provide them with a safe but active
role in their own care, and a seamless journey through the healthcare system.
This means lower costs, lower risks and a higher degree of patient
satisfaction.

Clinical Solutions offers a unique combination of capabilities that
include all the elements of an integrated solution encompassing clinical
content, software applications, hosted N3 data centre, managed IT
infrastructure and 24/7 support. Clinical Solutions has offices in UK, USA
and Australia. Customers include; NHS Direct in England and Wales; NHS 24 in
Scotland; and walk-in centres across England, as well as customers in North
America, Portugal, Norway, India, Australia, and New Zealand. Its solutions
are used to serve over 100 million people across the world. The clinical
algorithms and scripts that power the solutions have been proven in over 60
million clinical transactions.

For further information visit Clinical Solutions; newly launched website:
www.clinicalsolutions.com

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[1]
www.selfcarecampaign.org/uploads/20100316_self_care_campaign_white_pap
er.pdf

(Due to the length of this URL, it may be necessary to copy and paste
this hyperlink into your Internet browser's URL address field. Remove the
space if one exists.)

    For further information contact:

    Helen Stevens/Lindsay Hoggard
    clinicalsolutions@ascentpr.co.uk
    T. +44(0)1454-629741

For further information contact: Helen Stevens/Lindsay Hoggard, clinicalsolutions at ascentpr.co.uk , T. +44(0)1454-629741.