DialAFlight Stems Travel Chaos in Wake of Ash Cloud

By Dialaflight, PRNE
Wednesday, April 14, 2010

LONDON, April 15, 2010 - Online travel firm DialAFlight is committed to helping passengers
stranded in the UK get to their destination and find accommodation, following
the volcanic eruption in Iceland which has brought northern European air
traffic to a standstill.

Hundreds of flights were delayed as volcanic ash, 20, 000 ft up in the
air, made its way across the skies of Ireland, Britain and Scandinavia.

British airspace was shut on Thursday between 12-6pm but it would appear
that many planes may be grounded until tomorrow morning. According to a
DialAFlight spokesman, crisis management has been going well:

"We have around 2700 passengers travelling today from various UK
airports. We have spent the day rearranging flights and hotels for them. The
majority we have managed to sort out, with only a handful of cancellations.
We have also had calls from people at airports who had made their own
bookings asking for us to help them out. Obviously we do whatever we can for
them but our top priority has been to get our own customers sorted. This
shows again the value of having experts making your travel arrangements."

The volcano responsible for the chaos lies under Iceland's
Eyjafjallajokull glacier, which erupted on Wednesday, blowing a vast ash
cloud east towards Scotland and Norway, before descending on the rest of
Scandinavia and Britain. The major risks to aircraft, experts say, are
engines becoming clogged and reduced visibility.

By Thursday morning, it was announced that no flights could go through
the affected areas, which also include parts of Belgium and the Netherlands.
Icelandic airports, which the cloud has left behind as it makes its way east,
remain open.

Around 300 flights coming in and out of London's main airports were
already cancelled prior to the airspace being officially closed, leaving the
quarter-million passengers that use Gatwick and Heathrow every day with
nowhere to go.

Flights from all over the world - including Hong Kong, Dubai, Paris and
Athens - have been affected by the closed airspace in Europe.

DialAFlight says it is waiting on the Met Office to give the all clear
for service to return to normal.

About DialAFlight

DialAFlight makes the travel arrangements for almost half a million
people annually and is one of the travel industry's best performing and most
consistently profitable firms, it has appeared in the Sunday Times UK Top 250
survey for several years. DialAFlight uniquely, guarantees that all phone
calls during business hours (and that's up until 9pm at night) are answered
live by one of its 350 experienced reservations staff in less than 5 secs.
DialAFlight offer more than six million cheap flights to a wide range of
destinations around the world including flights to Bangkok (
www.dialaflight.com/flights/asia/thailand/bangkok/) and cheap flights
to Orlando (www.dialaflight.com/flights/usa/florida/orlando/).

For more information please visit www.DialAFlight.com.

Contact: Karen Hart, DialAFlight, Sandpiper House, 39 Queen Elizabeth Street, London, SE1 2BT, Tel: +44(0)207-962-9966.

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