Frost & Sullivan Lauds Chloride for its Robust Growth During the Economic Downturn That Saw Its Competitors Being Left Far Behind in the European UPS Market
By Frost Sullivan, PRNESunday, January 31, 2010
LONDON, February 1 - Based on its recent research on the uninterruptible power supplies (UPS)
market, Frost & Sullivan presents Chloride with the 2009 European Frost &
Sullivan Award for Company of the Year. While the past year has seen intense
price competition, a decline in the revenues and profits of major
participants in the European UPS market and the shelving of orders from the
datacenters - the main revenue generator for the market, Chloride has
successfully overcome these challenges through innovative growth to gain
stronger foothold in the European UPS market. The company increased its sales
in Eastern Europe by 15 per cent in 2009 as compared to 2008. Moreover, the
order book was around 16 per cent higher in September 2009 as compared to the
same period last year.
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"Given the challenging times facing UPS manufacturers in 2008 and 2009
due to the recession, Chloride has been able to post positive growth and
performance mainly due to its strategy of identifying and diversifying in
high growth markets; both geographically as well as in terms of end-user
applications," says Frost & Sullivan Research Manager Malavika Tohani. "While
certain competitors have posted decline of nearly 15 per cent or more in
their sales, Chloride was able to increase its global sales marginally by 1
per cent for the first half of 2009/10."
Chloride achieved this sound growth by strengthening its foothold in
higher growth regions. - In the first half of 2009/10 46% of Chloride's
revenues accrued from countries outside Western Europe. Eastern Europe and
APAC accounted for 10% and 16% of revenues respectively. In 2009 Chloride
increased its holding in India's leading UPS company, DB Power, to 90% and
made a strategic investment in Newtech, Hong Kong, a critical environment
infrastructure solutions provider. The company also opened a subsidiary in
Russia in 2008 and in 2009 added a sales and service office in Kazakhstan. It
also has a presence in Azerbaijan to take advantage of the opportunities
arising from offshore oil and gas installations and established a
representative office in Vietnam. Philippines and South Korea are a few other
new regions which Chloride has entered in the past year.
The company has also kept an unwavering focus on upcoming applications
such as energy & infrastructure, healthcare, transport, oil and gas, which
have been less impacted by the downturn. While datacenters traditionally
accounted for the highest revenues (20 per cent) for Chloride, during the
first half of 2009, Chloride witnessed a 16 per cent increase in its product
sales from the energy & infrastructure sectors and a 42 per cent increase in
sales from the transportation sector. Chloride also acquired Emergency Power
Systems, a UK based company, in 2009, to further increase its stronghold in
the rail and underground networks and emergency lighting applications. It
also acquired AEES ("Automatismes Energie Electroniques Systemes SAS"), a
French secure power company focused on the Energy and Infrastructure market
in 2009.
In addition, Chloride has refreshed and enhanced its product portfolio to
be at the forefront, when the market recovers mid 2010. This is reiterated by
its high vitality (% of sales attributable to products introduced to the
market in the last three years) index of 76 per cent in 2009. The company has
historically been strong in the medium to high power UPS systems but has also
strengthened its product offering in the small power ranges. In 2009, it
introduced the Trinergy modular and scalable UPS system offering 99 per cent
energy efficiency in the 200 to 1200 kVA range. It also has strong R&D
capabilities in Europe, USA, India and China.
"None of Chloride's competitors have adopted such diverse strategies to
ensure growth in these difficult times, which is reflected in the rankings,"
says Tohani. "While the majority of the competitors adopted some degree of
cost control or cost cutting measures during the past year, Chloride has kept
the long-term vision in mind while undertaking this exercise. Restructuring
has not meant a significant reduction in workforce or halt in new product
development."
As compared to 2008, Chloride has moved away from outsourcing
manufacturing in Europe to outsourcing almost 60 per cent of its
manufacturing to Asia. In 2008, production came online in its China
manufacturing JV with a capability to produce products from 10 kVA to 200
kVA. This is expected to improve the company's margins as well as operating
profit. Moreover, being a global company it is standardizing its processes as
well as products across all regions.
"Chloride has exhibited leadership in customer value and market
penetration, consistently increased its market share and penetration over the
past 4-5 years from around 5 per cent in 2005 to 9.5 per cent in 2008 in
EMEA," notes Tohani. "This has been possible due to its commitment to deliver
high level of service covering not just UPS systems but also other equipment
such as gensets, batteries, static switches, flywheels, and fuel cell
systems."
Chloride's strategy to focus on services during the time of downturn,
when product sales suffered, was a step in the right direction as service
revenues grew by 13 per cent for the first half of 2009/10. It regularly
undertakes customer satisfaction surveys to keep abreast of the market
trends, customer behaviour and needs. LIFE.net, the company's remote
monitoring service has gone from strength to strength and the number of
connections has increased significantly.
Moreover, the company has built its reputation as a reliable service
provider through acquisitions. In 2009, Chloride acquired the UK UPS service
business from Siemens and added Malcolm Power Systems, a small UPS service
provider in Scotland to its portfolio. In 2008, Chloride took over Power &
Electronic Services in Ireland and further strengthened its presence in that
region by acquiring Alternative Energy Systems (AES), a generator servicing
company in 2009.
Finally, Chloride understands that the route to success is by investing
in its people. The Chloride Academy, established 2 years ago, has grown to
become a reputable institute to gain professional and technical knowledge.
The academy now has around 10 accredited training centres and 1240
certificates have been awarded till date.
Overall, not a single competitor could match Chloride in terms of its
service offerings and growth. In recognition of its innovative strategies and
continued growth, Frost & Sullivan is proud to present Chloride with the 2009
European Frost & Sullivan Award for Company of the Year in the UPS market.
Each year, Frost & Sullivan presents this award to a company that has
demonstrated great growth strategies and implementation. The award lauds the
recipient's innovation in business processes, products and/or technologies to
garner leadership in customer value and market penetration.
Frost & Sullivan Best Practices Awards recognize companies in a variety
of regional and global markets for demonstrating outstanding achievement and
superior performance in areas such as leadership, technological innovation,
customer service, and strategic product development. Industry analysts
compare market participants and measure performance through in-depth
interviews, analysis, and extensive secondary research in order to identify
best practices in the industry.
About Chloride
Chloride began its operations as a leading battery manufacturer over 100
years ago Today, it is the leading provider of complete power protection
solutions to its customers encompassing UPS, industrial systems, power
conditioning, generators and alternative energy sources along with top
quality pre and post sales services. The reputation of the company is built
on its varied and reliable product offering as well as the highly skilled
technical staff providing the best-in-class service to its customers.
In 2008, the company held a 9.5 percent share of the EMEA UPS market and
was the second largest player in the EMEA UPS market for above 50 kVA UPS
systems.
About Frost & Sullivan
Frost & Sullivan, the Growth Partnership Company, enables clients to
accelerate growth and achieve best-in-class positions in growth, innovation
and leadership. The company's Growth Partnership Service provides the CEO and
the CEO's Growth Team with disciplined research and best-practice models to
drive the generation, evaluation, and implementation of powerful growth
strategies. Frost & Sullivan leverages over 45 years of experience in
partnering with Global 1000 companies, emerging businesses and the investment
community from 40 offices on six continents. To join our Growth Partnership,
please visit www.awards.frost.com.
Contact: Frost & Sullivan: Ciara Jamie Connolly, Senior Events & Promotions Executive/ EMEA, Best Practices, Frost & Sullivan, ciara.connolly@frost.com, P: +44-(0)-207-915-7868, F: +44-(0)-207-730-3343, www.frost.com Chloride: Martin Coulthard, International Marketing Director, T: +44-(0)23-8061-0311, D: +44-(0)-23-8064-9878, M: +44-(0)-7748-658586, E: martin.coulthard@chloridepower.com
Ciara Jamie Connolly, Senior Events & Promotions Executive/ EMEA, Best Practices, of Frost & Sullivan, +44-(0)-207-915-7868, Fax, +44-(0)-207-730-3343, ciara.connolly at frost.com; or Martin Coulthard, International Marketing Director of Chloride, +44-(0)-23-8061-0311, Mobile, +44-(0)-7748-658586, martin.coulthard at chloridepower.com
Tags: Frost & Sullivan, London, United Kingdom