Hertz Takes Special Measures to Help European Customers Affected by Volcanic Ash Crisis to get Home

LONDON, April 20, 2010 -

    - International One-Way Drop Off Fees Waived for Driving Cars Back to
      Country of Registration, or to the Direction of the Country



    - Extending Rentals for Customers With Disrupted Departures and Honouring
      Reservations for People With Delayed Arrivals

    - Prepaid Customers Offered 100% Refund for Cancellations Made

    - Over 2,000 People Already Back on the Move Thanks to Hertz

Hertz, the world's largest general use car rental brand, is
taking a number of special measures to help get people home in Europe
following the closure of air space due to the volcanic ash situation. The
company is waiving its international one-way drop off charge for customers
who drive Hertz cars back to the cars' country of registration, or in the
direction of that country. The Hertz Transfer Desk website
www.hertz-transfer.eu/ provides real-time availability of foreign cars
by country to help people identify rental vehicles in the right locations to
get them home, along with a customer services contact number.

Hertz is also extending rentals for customers with disrupted
departures and honouring reservations for people with delayed arrivals. In
addition, customers who have prepaid direct with Hertz will be offered a full
refund if they make a cancellation online or by telephone at any point up to
the pick-up date, if their travel has been affected by the volcanic ash
disruption. Pre-paid direct customers who do not show up to collect their car
without prior cancellation ("No Shows") will receive a slightly reduced
refund upon application.

"At Hertz, our primary aim is to keep people moving while air
travel remains largely paralysed due to the volcanic ash situation," said
Michel Taride, President Hertz International. "We're doing everything in our
power to help customers get back home. We have waived our international
one-way drop-off surcharges for customers who are repatriating cars to their
country of origin. This will help ensure effective redistribution of fleet -
essential should the crisis continue. We are also adding fleet, along with
extra staffing, to cope with this extraordinary situation."

Hertz is providing regular updates to its customers via its
Twitter (www.twitter.com/hertz) and Facebook (
www.facebook.com/page/hertz) sites. The Facebook page is planned to
feature a section to help customers share trips by car pooling.

The company is also assisting its airline partners to
repatriate their crews so that flight services can resume as soon as European
airspace is given the all clear.

"Our teams are working round-the-clock to help customers reach
their final destinations. With our Hertz Europe Service Centre recording
unprecedented call volumes of up to 300% more than usual, we have drafted in
support from our US call centres and scaled up our European teams to meet
demand," added Taride.

Notes to editors

For customers who choose to book via the Hertz Transfer Desk,
the international one way drop off charges will be waived for customers
driving a car to, or towards, the country where the vehicle is registered.
Car rental fees, fuel charges, damage waivers and regular terms and
conditions will still apply for the rental. For one ways where the car is
driven outside of its country of registration, the rates have not been
increased for one way fee drop off charges.

For information:

www.hertz.com

www.hertz-transfer.de

www.facebook.com/page/hertz

www.twitter.com/hertz

About Hertz

Hertz is the world's largest general use car rental company,
operating from over 8,000 corporate locations in 145 countries. Hertz is in
its 91st year of delivering quality car rental solutions to leisure and
corporate customers.

Product and service innovations such as Hertz #1 Club Gold,
Worldwide Online Check-in, specially designed NeverLost(R) satellite
navigation systems, Hertz in-car DVD Entertainment and unique cars offered
through the company's Prestige, Fun and Green Collections, set Hertz apart
from the competition.

Hertz Press Contacts

    Alicia Mistry
    Ketchum Pleon
    T: +44(0)20-7611-3574
    E: alicia.mistry@ketchumpleon.com

    Caroline Trotman Dickenson
    Ketchum Pleon
    T: +44(0)20-7611-3686
    E: caroline.trotman-dickenson@ketchumpleon.com

Hertz Press Contacts: Alicia Mistry, Ketchum Pleon, T: +44(0)20-7611-3574, E: alicia.mistry at ketchumpleon.com; Caroline Trotman Dickenson, Ketchum Pleon, T: +44(0)20-7611-3686, E: caroline.trotman-dickenson at ketchumpleon.com