Lufthansa Signs New FRA Ground Handling Contract With Fraport for Another Eight Years

By Fraport Ag, PRNE
Monday, December 13, 2010

FRANKFURT, Germany, December 14, 2010 - Fraport AG and Deutsche Lufthansa AG signed a new agreement
today covering ground handling for all of the airline's aircraft at its
Frankfurt Airport (FRA) global hub over the next eight years. Commenting on
the agreement reached between both companies, Fraport AG executive board
chairman Dr. Stefan Schulte said: "We are delighted that we could make a
convincing offer to Lufthansa, the most important customer at our Frankfurt
Airport home base. The new contract is an essential part of our strategy to
continue offering direct and indirect customers - airlines, passengers and
logistics providers - Fraport's renowned Made in FRA high-quality baggage and
cargo handling."

Effective January 1, 2011, the agreement runs until December
31, 2018
. Both partners agreed not to disclose any details of the contract
volume. Services covered under the contract include the handling of
passengers and their baggage as well as cargo. Thus, Fraport's Ground
Handling strategic business division will continue to be in charge of loading
and unloading Lufthansa's passenger aircraft, transporting baggage, and
transferring passengers by bus to and from aircraft at apron parking stands.
Cargo services include loading and unloading the freighters used by Lufthansa
Cargo AG as well as transporting standard cargo to and from passenger
planes. The contract also includes additional services not part of regular
flight operations (eg., animal transport).

Some parts of the existing contract, which define quality
standards, have been revised in the new agreement. Service quality has taken
on greater importance in the new contract and will also be reflected in the
pricing. "Our competitive advantage is precision and reliability. The price
itself exists only on paper. When highly complex and interconnected ground
handling processes run smoothly, then we can show the value of our service
delivery," emphasized Michael Muller, Fraport AG's executive vice president
of ground services. The contract's "bonus-malus system" gives an incentive
for delivering optimal services and, at the same time, provides fair
compensation if the performance of the parties involved falls short of the
agreed upon objectives.

Print-quality photos of Frankfurt Airport and Fraport AG are
available free for downloading via the Internet at www.fraport.com
(Menu: select Press Center > then Photo Service). For TV news and information
broadcasting purposes only, we also offer free footage material for
downloading via fraport.cms-gomex.com.

    For Further Information, Please Contact:

    Fraport AG Frankfurt Airport Services Worldwide
    Robert A. Payne, B.A.A. - Senior Mgr. International Press & PR
    International Spokesman, Press Office (Dept. UKM-PS),
    Corporate Communications, 60547 Frankfurt am Main, Germany
    Tel.: +49-69-690-78547; Fax: +49-69-690-55071;
    E-mail: r.payne@fraport.de; Internet: www.fraport.com

For Further Information, Please Contact: Fraport AG Frankfurt Airport Services Worldwide, Robert A. Payne, B.A.A. - Senior Mgr. International Press & PR, International Spokesman, Press Office (Dept. UKM-PS), Corporate Communications, 60547 Frankfurt am Main, Germany, Tel.: +49-69-690-78547; Fax: +49-69-690-55071; E-mail: r.payne at fraport.de;

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