Manchester Call Centre to Recruit 50 New Staff
By Callcare Ltd, PRNEMonday, January 24, 2011
MANCHESTER, England, January 25, 2011 - CallCare Ltd today announces the beginning of a recruitment drive to
expand its 100 strong Salford Quays based team by 50 new staff.
CallCare Ltd operates a 24hr telephone answering service for both public
and private sector companies nationwide. Since its establishment in 1998,
CallCare have handled inbound telephone accounts for the NHS, emergency
services, local authorities and many private sector companies, from
solicitors practices to engineering companies.
CallCare Ltd is to add 40 inbound call centre operators and 10 sales &
marketing personnel to their Salford Quays premises. This urgent recruitment
drive is to manage the increase in volume of business CallCare has
experienced, from both existing and new businesses, in the past few months.
"We have certainly seen a massive growth in interest in our services…
the simpler tasks, like telephone answering are simply not necessary for
companies to keep in house. Why employ a full time receptionist when you can
have a professional, 'pay as you go', one? If the service you procure is
professional and efficient you can still ensure your service levels are met.
Our customers always achieve cost savings but many also report a significant
increase in customer satisfaction and productivity levels…" Gemma Harding,
Corporate Development Manager
David Bate, Managing Director, believes the surge in interest is
primarily due to the government imposed public sector cuts and the cost
reductions private companies are needing to make to be competitive in this
economic climate; "… there are pressures to reduce costs while committing
to the existing levels of service. Due to our 12 years of experience, we are
perfectly positioned to provide a much needed service. We have over GBP3.5m
of infrastructure in place, we now just need additional staff to help us
deliver!"
Already the fastest growing UK call centre business (Plimsoll 2010),
CallCare Ltd believes it has strategies in place to handle this growth in
outsourcing.
For more information: HR enquiries: Kat Horton t: +44(0)844-4-770-770
For more information: HR enquiries: Kat Horton t: +44(0)844-4-770-770
Tags: Callcare Ltd, England, January 25, Manchester, United Kingdom