Nearly 70% of Region's Businesses Lack Robust Business Continuity Planning
By Ehosting Datafort, PRNETuesday, November 10, 2009
eHosting DataFort and BCM Institute Launch Industry Survey Report on Status of Region's Business Continuity Management
DUBAI, November 11 - An industry survey conducted by eHosting DataFort, the region's leading
managed IT and advisory services provider, and BCM (Business Continuity
Management) Institute, has revealed that almost 70 per cent of the region's
organizations have not put in place a robust Disaster Recovery or Business
Continuity Management (BCM) programme, despite growing major disruptions and
disasters caused to businesses in the region.
Participants in the BCM survey perceived failure of computer
hardware/software and data loss as the highest risk to business disruption,
with 21 per cent of the executives stating that natural disasters such as
storms, floods and earthquakes were of particular concern.
eHosting DataFort, who is a member of TECOM Investments,
conducted the Business Continuity Management survey among organizations
across the Middle East - including UAE, Saudi Arabia, Bahrain, Qatar, Oman,
Kuwait and Jordan. Over 75 organizations across the Middle East, including
banking and finance, IT, retail, media and entertainment, utilities, oil and
gas and manufacturing participated in the survey.
Yasser Zeineldin, CEO, eHosting DataFort, said: "The
repercussions of the recent power outage in Sharjah, the undersea cable cut
that caused widespread Internet outage for almost a week, and the devastation
caused by Cyclone Gonu in Oman are prime examples that strongly underline the
need for proactive planning. While we are not able to predict when a major
disaster will unfold, either manmade or natural, we can still be aware of the
likely impacts and issues that we are faced with in the event of a disaster
or a business disruption.
"By putting in place a robust business continuity planning
(BCP) programme, companies will be better positioned to deal with worst case
scenarios that can impact their business operations. Business continuity
planning enables a systematic response in the event of such disruptions."
While almost 60 per cent of participants claimed they had
documented a continuity management plan for their organizations, they are not
however, part of a fully-fledged BCM programme.
The types of business continuity planning that companies have
taken include the provision of an alternative work site in the event one
location is unavailable and an automated communication with the company's
continuity management team. Having an established relationship with external
agencies including the local police, fire stations and hospitals is another
form of business continuity planning.
Nearly 38 per cent of the respondents revealed having more
than 20 years of experience in dealing with business continuity planning one
way or the other, although 40 per cent stated they did not have a specific
individual to head or coordinate business continuity management in the
organization.
Detailed results of the survey have indicated that a number of
significant business disruptions in the past year were caused by network
failures (45 per cent), followed by power failures (20 per cent), manmade
disruptions including theft, hacking attempts, sabotage, poor judgment (11
per cent), and natural disasters such as sandstorms, floods and earthquakes
(8 per cent). The economic downturn has further contributed to significant
corporate business disruptions due to non-premptive measures by the corporate
houses, according to respondents.
Mr. Dhiraj Lal, Country Manager for India and Middle East
Region of BCM Institute, said: "It is alarming to see so many organizations
in the region without a concrete BCM programme in place despite recent
incidents that have caused multi-billion dollar losses. The findings from the
report are strong indications that businesses in the region need to consider
unforeseen events with a view to minimize organizational risks. Organizations
need to learn from the past and act ahead by putting in place a business
continuity programme that is robust enough to tackle disaster and disruptive
situations for businesses.
"Business Continuity Management (BCM) programmes ensure that
organizations adopt best practices through industry certification standards
such as BS 25999-2: 2007, a British standard recognizing that organizations
have implemented a sound BCM progamme."
Partnering with the BCM Institute, eHosting DataFort aims to
continue educating customers about Business Continuity planning (BCP) and
best practices through a dedicated disaster recovery services team. Supported
by world-class, data centres that are resilient and scalable infrastructure,
eHosting DataFort remains the region's market leader in the field of managed
IT and advisory services.
Photo Caption from Right to left: Zeina Soufan, moderator;
Yasser Zeineldin, CEO eHosting DataFort; Dhiraj Lal, Head of BCM Institute;
Theuns Kotz, Regional Director Middle East & Africa, British Standards
Intitute
About eHosting DataFort
eHosting DataFort, a fully owned subsidiary of TECOM
Investments and is a leading provider of Managed IT and Advisory services.
The organization has obtained a number of notable projects to deliver
world-class outsourcing services to major enterprises across GCC, MENA, US
and Europe. eHosting DataFort's proven track record for managing an
enterprise's IT infrastructure includes some of the largest organizations
e.g. Dubai Financial Market, Arcelor Mittal (World's largest Steel
manufacturer), Emirates Airlines, Tejari, Arab Bank, Axiom Telecom, Al
Jazeera, Dubai Municipality, Khaleej Times, Panasonic, Dubai e-government and
du.
About The Business Continuity Management Institute (BCM Institute)
BCM Institute has been set up to promote and develop the
disciplines of Business Continuity Management (BCM) and Disaster Recovery
(DR). The institute offers a comprehensive range of competency-building
services in BCM and DR including but not limited to Training, Certification,
Gap Analysis and Auditing/Assessment/Assurance. In the area of Consulting and
Advisory services, the company facilitates BCM implementation, Conducting of
the Business Impact Analysis/Risk Analysis, Recovery Strategy Formulation,
Plan Development and Testing/Exercising - including Continuity Management
Simulation Exercises in scenarios such as the Swine Flu and Pandemic, Floods,
Fire and Explosions, Armed Intrusions etc. The BCM Institute is arguably the
most knowledgeable training organization in Asia regarding the BS25999-2:2007
- the world's first global standard in Business Continuity Management.
Website: www.ehdf.com Email: info@ehdf.com Phone: +971-4-391-3040 Fax: +971-4-391-3050 For more information, please contact: Angelina Wong JIWIN Public Relations Email: Angelina.wong@jiwin.ae Tel: +971-4-369-2834 Mob: +971-50-857-4357
Email: info at ehdf.com, Phone: +971-4-391-3040, Fax: +971-4-391-3050; For more information, please contact: Angelina Wong, JIWIN Public Relations, Email: Angelina.wong at jiwin.ae, Tel: +971-4-369-2834, Mob: +971-50-857-4357
Tags: Dubai, Ehosting Datafort, Middle East