Salesforce.com Signs Agreement with NTT Communications to Establish Data Center in Tokyo

Facility scheduled for completion in 2011 -

TOKYO, October 5, 2010 - Salesforce.com [NYSE: CRM], the enterprise cloud computing company, and
NTT Communications (NTT Com) announced on October 5 an agreement to establish
a data center in Tokyo to support salesforce.com's cloud computing services.
As salesforce.com's newest worldwide data center, the Tokyo facility will
help support the company's growing customer base in Japan once it is
completed in 2011.

Comments on the news

"Salesforce.com has seen explosive growth in Japan," said Marc Benioff,
chairman and CEO, salesforce.com. "NTT Com has been a trusted partner for
many years, and we look forward to expanding our relationship with them on
the new data center to support continued customer success in the region."

"I am delighted that salesforce.com has chosen NTT Com as their data
center partner in Japan based on their recognition of our proven data center
operations in some 100 locations worldwide, and our ability to provide
top-level architecture, equipment and security," said Shinobu Umino, senior
executive vice president, NTT Com. "We have established a trusted
relationship through our offering of Salesforce over VPN, and now we look
forward to salesforce.com using our top-quality data center services to
provide highly reliable cloud services."

Cloud Computing Momentum in Japan

Japan's cloud service market is expected to grow to around 2.4 billion
yen by 2015, according to a Ministry of Internal Affairs and Communications
report (1). In addition, Japan's information and communications
infrastructure is said to rank No. 1 among 24 countries and regions globally,
especially in terms of the speed and price competitiveness of its broadband
technology (2). By opening a data center in Japan, salesforce.com will gain
access to an advanced network that will further increase the speed of the
company's cloud computing services for Japanese and Asian customers.

About salesforce.com

Salesforce.com is the enterprise cloud computing company. Based on
salesforce.com's real-time, multitenant architecture, the company's platform
and CRM applications (www.salesforce.com/crm) have revolutionized the
way companies collaborate and communicate with their customers, including:

    - Salesforce.com is the enterprise cloud computing company.
      Based on salesforce.com's real-time, multitenant architecture, the
      company's platform and CRM applications have revolutionized the
      way companies collaborate and communicate with their customers,
      including:
    - The Sales Cloud, for sales force automation and contact management
    - The Service Cloud, for customer service and support solutions
    - Chatter, for social collaboration
    - The Force.com platform, for custom application development
    - The AppExchange, the world's leading marketplace for enterprise cloud
      computing applications

(1) 2010/5, Smart Cloud research report by Ministry of Internal Affairs
and Communications Japan, www.soumu.go.jp/main_content/000066036.pdf

(2) 2009/5, Japan ICT infrastructure report by Ministry of Internal
Affairs and Communications Japan,
www.soumu.go.jp/menu_news/s-news/2008/080318_3.html

Salesforce.com offers the fastest path to customer success with cloud
computing. As of July 31, 2010, salesforce.com manages customer information
for approximately 82,400 customers, including Allianz Commercial, Dell, Japan
Post, Kaiser Permanente, KONE, and SunTrust Banks.

Any unreleased services or features referenced in this or other press
releases or public statements are not currently available and may not be
delivered on time or at all. Customers who purchase salesforce.com
applications should make their purchase decisions based upon features that
are currently available. Salesforce.com has headquarters in San Francisco,
with offices in Europe and Asia, and trades on the New York Stock Exchange
under the ticker symbol "CRM." For more information please visit
www.salesforce.com, or call 1-800-NO-SOFTWARE.

About NTT Communications Corporation

Please visit www.ntt.com/index-e.html

Copyright (c) 2010 salesforce.com, inc. All rights reserved. Salesforce
and the "no software" logo are registered trademarks of salesforce.com, inc.,
and salesforce.com owns other registered and unregistered trademarks. Other
names used herein may be trademarks of their respective owners.

    Contact:
    Jane Hynes
    Salesforce.com
    Tel: +1-415-901-5079
    E-mail: jhynes@salesforce.com

    (Ms.) Yasuko Oka or (Ms.) Akiko Suzaki
    Public Relations Office
    NTT Communications Corporation
    Tel: +81-3-6700-4010
    E-mail: hodo-cp@ntt.com

Jane Hynes of Salesforce.com, Tel: +1-415-901-5079, E-mail: jhynes at salesforce.com; or (Ms.) Yasuko Oka or (Ms.) Akiko Suzaki, Public Relations Office of NTT Communications Corporation, Tel: +81-3-6700-4010,E-mail: hodo-cp at ntt.com