Demand for Legal Services Outsourcing Increasing as Corporate Attorneys Seek to Make Best use of ResourcesBy Cpa Global, PRNE
Tuesday, April 12, 2011
ST HELIER, Jersey, April 13, 2011 - Demand for Legal Services Outsourcing (LSO) is increasing,
driven by cost savings and by in-house legal departments seeking to make the
best use of their resources. But many companies say they need help in
identifying and separating out the legal work that can best be outsourced.
These are some of the key results announced today by leading
LSO provider CPA Global, following a poll at the recent Law Department Forum,
held in London by the Practical Law Company.
More than 80 delegates attended a discussion led by Leah
Cooper, CPA Global's Director of Legal Services Outsourcing, on the evolution
of LSO. During the session, Cooper polled the delegates, mostly in-house
counsel, on their business priorities, including ways for legal departments
to create value, and current attitudes towards outsourcing legal work to LSO
The poll revealed that:
- Adding more strategic value to their business was the key
priority for more than half of delegates (52%), with 29% pointing to
increased efficiency and 15% to cost savings.
- Around 20% of delegates were already outsourcing legal
services, while a further 53% said they were open to outsourcing in the
- However, an overwhelming majority of 93% said they would
implement LSO if it could deliver savings of GBP10 million - savings that CPA
Global has quickly made a reality for several of its international clients.
- Nearly half of delegates (47%) believed that making the best
use of their internal legal resources was the greatest benefit of using an
LSO provider, while 27% cited cost savings and 22% pointed to the ability to
scale up for unpredicted large projects.
- 59% considered the main challenge of integrating an LSO
provider into their organisation to be identifying and assigning appropriate
work, while 29% said it was managing the relationship.
Commenting on the poll, Cooper said: "The findings show that
in-house counsel are looking for solutions that enable them to focus on more
strategic matters, thereby adding greater value to their organisations and
optimising how efficiently they can deliver legal services. Many are already
recognising that legal services outsourcing can help them achieve this.
"An effective LSO engagement is designed to handle the
lower-level work so that general counsel can get back to doing the job they
are trained for - advising on legal matters. LSO should not create more work
for the client, but rather integrate as seamlessly as possible with the team
and deliver value from day one."
Cooper added that the poll highlighted some of the challenges
of converting the high level of interest in LSO into actual engagement. "It's
not the why, but the how," she said. "Some companies are not always sure how
to go about separating out the work between the in-house team, external
counsel and LSO provider. We've helped many clients do exactly that to ensure
that the right work goes to the right people, optimising both efficiencies
and cost. We work as an extension of the in-house legal team and experience
has shown that we quickly integrate into the team."
About CPA Global
CPA Global is the world's leading and longest established
legal services outsourcing provider, with a heritage stretching back more
than 40 years. Founded in Jersey, Channel Islands in 1969, originally to
handle patent renewals, CPA Global today employs more than 1,500 people,
supporting many of the world's best known corporations and law firms with a
broad range of legal and intellectual property (IP) management services,
including document review, transaction support, contract solutions, legal
research, and IP portfolio management.
With offices across Europe, the United States, and Asia Pacific, CPA
Global serves clients' needs in over 100 countries, helping them to manage
risk, cost and capacity, and realize greater value for their businesses and
their IP assets. CPA Global's diverse client list ranges from major global
corporations, headquartered in Europe, North America and Asia Pacific, to
small and medium-sized enterprises and innovation start-ups; and from top
international law firms to national and regional law and IP firms. Clients
include leading Fortune 500 and FTSE companies, and two-thirds of the Global
CPA Global is a leading player in the fast growing legal services
outsourcing (LSO) sector, providing high quality and cost-efficient legal
support services through delivery centers in the US and India.
As the world's top IP management specialist, CPA Global helps its clients
manage their valuable IP Rights, such as patents, designs and trademarks,
ensuring that IP portfolios are protected, maintained and regularly reviewed
in order to maximize value. Services include search, filing and renewals for
patents and trademarks; trademark watching; portfolio valuation and
optimization; as well as IP management software.
For further information visit: www.cpaglobal.com or
United Kingdom: Steve Clark +44(0)20-7549-5504, firstname.lastname@example.org
Victoria Knowles +44(0)20-7549-4585, email@example.com
United States: Julie Mandell +1(571)227-7025, firstname.lastname@example.org
Tags: April 13, CPA Global, Jersey, St. helier