Rentabiliweb Becomes RueDuCommerce's Telephone Services ProviderBy Rentabiliweb, PRNE
Tuesday, February 1, 2011
Rentabiliweb Becomes RueDuCommerce's Provider for All of the Online Retailer's Telephone Services
BRUSSELS, February 2, 2011 - As part of the deployment of its interactive telephone
services for the media, advertisers and e-commerce sites in France,
Rentabiliweb, an ARCEP-certified telecoms operator, is announcing that it has
signed a telephone services contract with France's leading online store,
For RueDuCommerce, Rentabiliweb now handles all incoming
(customer services, after sales support, online telephone orders, order
tracking, delivery and more) and outgoing (management of the VoIP company
telephone system for all Group employees) telephone services.
Rentabiliweb also offers optimized solutions enabling its
customers to manage responsive SMS alerts for sales teams and to immediately
handle emergencies and inform on-call technical staff.
"By entrusting us with the management of all of its telephone
services, RueDuCommerce, a key player in online shopping, is acknowledging
Rentabiliweb's unique expertise," explains Nordine Ouriachi, the Rentabiliweb
Group's Director of Sales and Marketing. "Indeed, our group is today able to
meet the every need of today's online merchants, from company telephone
systems to after-sales to payment. On top of this, our statistical tools also
enable our partners to very precisely sort and categorize their users and
build a truly optimized, high-performance CRM database."
"Seeking a reliable and efficient partner able of seamlessly
managing hundreds of thousands of annual contacts, RueDuCommerce has chosen
Rentabiliweb to operate its telephone services," declared Gauthier Picquart,
CEO of RueDuCommerce Group.
Founded 11 years ago, the RueDuCommerce Group features four
flagship brands, RueDuCommerce.com, TopAchat.com, Clust.com and Alapage.com.
The Group's total cumulative audience was 7.3 million visitors in December
2010, with nearly 8 million customers and 2 million products on offer.
RueDuCommerce, the first independent e-commerce group listed
on the Paris Stock Exchange, was voted "Best Online Shop for technical
products" by FEVAD in 2009. In addition, according to a study carried out by
Witbe in December 2010, it is the best performing e-commerce website, from a
technical standpoint, of the 10 largest online retail sites, with a
performance index far higher than that of its competitors. Finally, it is one
of the few sites to have maintained maximum availability rates during the
January 2011 sales, thus enabling its customers to access its online special
offers despite extremely heavy traffic at this time of year.
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Founded in 2002, The Rentabiliweb Group offers Internet
professionals and webmasters the largest platform of website traffic
monetization services, namely payment and micropayment solutions. It also
runs affiliate programs, offers online advertising space brokerage and
interactive voice services for offline media and provides renowned expertise
in loyalty programs and Direct Marketing.
Rentabiliweb is also one of the premier French-language
publishers, with a package of services spanning the full range of mass-market
entertainment, from community services, family games and services for the
general public to recommendations for Internet users, personal ads, dating
services, women's content, humor and more.
Listed on Compartment B of the Euronext Brussels and Paris
stock markets, the Group today has 17 subsidiaries in Europe, Canada and
Asia, employing 170 staff members around the world. In 2009, Rentabiliweb's
sales topped EUR 65 million, with net profits of EUR 7.5 million.
Rentabiliweb is also a socially responsible company in its
sectors of activity, strictly applying the ten principles laid out by the UN
Corporate Communications IMAGE SEPT Anne Auchatraire email@example.com Claire Doligez firstname.lastname@example.org +33-1-53-70-74-70 Financial - Investor Communications CALYPTUS Mathieu Calleux +33-1-53-65-37-91 email@example.com
Corporate Communications: IMAGE SEPT, Anne Auchatraire aauchatraire at image7.fr ; Claire Doligez cdoligez at image7.fr , +33-1-53-70-74-70; Financial - Investor Communications, CALYPTUS, Mathieu Calleux, +33-1-53-65-37-91 , mathieu.calleux at calyptus.net
Tags: belgium, Brussels, February 2, France, Rentabiliweb