Online Retailers Celebrate as Shopzilla Awards Excellence

By Shopzilla Europe, PRNE
Wednesday, December 15, 2010

LONDON, December 16, 2010 - Shopzilla Europe (, the shopping search
engine, has unveiled the European winners of its annual Circle of Excellence
Awards (
The awards recognise the top performing online retailers that provided
outstanding online customer experiences throughout this past year, as rated
by their customers.

The 2010 Shopzilla Circle of Excellence winners are:

UK:;; Cartridge Save;;; Livefoods Direct Ltd;;;;


1001 Bijoux;;; Cloggs;; Crazyphonic;; La cabane en ligne; LEPAPE;
MacWay;; Maison Tasset; Maisonic

Mikalo; Ruedespiles; Session Music; Spartoo; Tinkco;; Univers
Broderie; zooplus


buttinette; Session Music

These retailers can now proudly display the Shopzilla Circle of
Excellence badge on their websites for the next year.

The Shopzilla customer feedback platform and tools have the power to
enhance retailers' success and customer loyalty. The 2010 Shopzilla Circle of
Excellence award was earned by 32 online retailers in Europe, representing
the top 0.57% of Shopzilla Europe's retail network. Circle of Excellence
recipients range from Livefoods Direct, which sells animal food such as
locusts and meal worms, to Active Beauty which sells cosmetics and other
beauty products. Many have won the Circle of Excellence award for the second
or third consecutive year, and find the feedback platform essential in
maintaining superior customer service and gaining consumer insights.

"We're very proud of the Surfdome team for earning the Circle of
Excellenc Award once again. The detailed customer feedback we receive
through Shopzilla is reviewed daily to ensure we are performing as
expected, reacting quickly when required and ultimately making our business
stronger," said Justin Stone, Managing Director,

Scott Macon, MD of Shopzilla Europe said, "Shopzilla reaches more than 40
million shoppers per month across the globe and by crowd-sourcing their
feedback we can provide retailers with insights which they may never receive
through other forms of retail."

Shopzilla helps retailers listen to their customers by providing free
tools and reports about the customer experience on their own websites. The
feedback and ratings programme amplifies the consumer voice and is fast and
measurable, resulting in insights, action, and consumer loyalty.

Notes to Editors:

Online retailers earning this award received significantly higher
customer ratings than the average scores for their country across seven key
satisfaction indicators:

    - Overall satisfaction at the point of sales
    - Product selection
    - Ease of finding what the customer is looking for
    - Repurchase intent after order receipt
    - Product met expectations after order receipt
    - On-time delivery
    - Customer support

Shopzilla, Inc. ( launched in Europe in 2005.
Shopzilla connects shoppers with more than 100 million products from tens of
thousands of retailers. Reaching a global audience of over 40 million
shoppers each month through both its destination websites and affiliate
network, Shopzilla has offices in London, Los Angeles and San Diego. The
company operates sites and business services in the United Kingdom, France,
Germany and the United States. Shopzilla, Inc. is owned by Scripps Networks
Interactive ( (NYSE:SNI).

Media Contact: Helen Beckett, Shopzilla (Europe) Limited,

Media Contact: Helen Beckett, Shopzilla (Europe) Limited, +44(0)7551-005877, hbeckett at

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