Ventyx Delivers 'First in the Field' Capabilities with New Service Suite Software Solution

Release 9 Enables End-to-End and Top-to-Bottom Mobile Workforce Management

ATLANTA, March 22, 2010 - Ventyx(R), the world's largest private software, data and advisory
services provider to the energy delivery and communications industries, today
announced Release 9 of the company's Service Suite
(www.ventyx.com/service-suite/overview.asp) software solution, with
availability in the summer of 2010. Service Suite Release 9 will be the first
software solution to deliver the full breadth of enterprise workforce
management (EWFM) functionality supporting all classes of field service
work-all within a single integrated application.

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"Ventyx continues to lead the way in the enterprise mobile workforce
management market, with Service Suite 9 truly making us 'First in the
Field,'" said Ventyx VP and GM, Mobile Workforce Management, Rick Nott.
"Service Suite is the first EWFM solution to surpass 100,000 field
technicians deployed to execute field work orders, and the first to support a
single deployment of greater than 10,000 field technicians. With Release 9,
it will also be the first platform delivering the entire end-to-end EWFM
feature set from forecasting to reporting while also supporting top-to-bottom
work order coverage required by both utilities and communications
companies-regardless of work type. The solution supports everything these
organizations' workforces require to perform their work in the field,
including work and asset management, meter readings and customer service by
utilities, as well as network builds, network maintenance, service orders and
trouble calls for communications companies."

End-to-End Capabilities

Service Suite was already the most powerful, full-featured mobile
workforce management solution available, providing a complete infrastructure
to efficiently plan, schedule, execute and automate the entire service
workflow. This newest release of the software will extend the range of its
functional capabilities to support the entire breadth of workforce management
features, including:

    -- Forecasting. Creates accurate and transparent predictions of future
       work demand by automatically learning from past events; enables
       organizations to balance demand with technician capacity, including
       the ability to evaluate and apply factors that influence future
       demand.
    -- Scheduling. Continuously and automatically optimizes the schedule to
       ensure the most efficient assignments.
    -- Dispatch. Gives dispatchers the tools and information to monitor work
       progress in the field in real time and make informed decisions in
       response to jeopardy conditions or high-priority situations.
    -- Mobile. Allows technicians to access customer and asset information,
       view maps, report work status, collect and validate results and query
       enterprise applications for additional information-all wirelessly and
       in real time.
    -- Reporting. Provides critical visibility into historical
       performance and operational status, allowing the operator to manage
       the real drivers of workforce performance to maximize efficiency.

Top-to-Bottom Coverage

Ventyx continues to make key enhancements in numerous functional areas of
Service Suite, guided by market drivers and client feedback. One key area has
been to couple the software's industry-leading support for high-volume,
short-duration orders with greater support for complex, multi-step work
enabling management of all field resources with a single EWFM solution.

With this most recent version of Service Suite, the solution will now
support-from Top to Bottom-all of the work types conducted by a T&D utility
or a communications company. The software supports construction, inspections,
maintenance and outages/leaks, as well as customer and meter services work
orders for utilities. And, it supports network builds, maintenance, work
requests, service orders and trouble calls worked by communications
companies' field workforces. To provide this scope, the solution has been
greatly expanded to cover the complexities and often-lengthy job duration of
asset infrastructure work orders conducted in the field.

Proven Performance

Leveraging Service Suite's wealth of functionality and Ventyx's
unparalleled domain expertise, Ventyx clients around the world are maximizing
customer satisfaction while lowering the overall cost of service delivery. In
fact, today more than 124,000 miles of North American transmission lines rely
on a Ventyx solution-as do three of the top five North American cable MSOs
and 25 of the world's leading telecommunications companies.

"'First in the Field' is not just about our place in the EWFM market,"
said Nott. "It is our commitment to helping clients be first in the field in
completed work orders, shorter response/resolution times and increased data
accuracy, and helping them make more informed decisions by accessing
real-time information across the enterprise. Our latest release of Service
Suite marks a milestone in the continuation of this commitment and provides a
powerful tool to help our clients reach their goals of increased operational
effectiveness, heightened productivity and fiscal stability."

Service Suite Release 9 will be available in summer 2010. For more
information, contact your Ventyx sales representative or email
sales@ventyx.com. For more information on Ventyx solutions for Utilities,
visit www.ventyx.com/industries/energy-delivery.asp. For more
information on Ventyx solutions for Communications providers visit
www.ventyx.com/industries/telecom.asp.

About Ventyx

Ventyx is a leading business solutions provider, delivering asset
management, mobile workforce management, energy portfolio management, and
customer care solutions to more than 1,250 energy, utility and communications
customers, as well as to asset-intensive customers in selected commercial
markets. Ventyx delivers best-of-breed business solutions that maximize
operational and financial performance, backed by the industry's deepest
available industry-specific domain expertise. For more information, visit our
Website at www.ventyx.com.

Ventyx is a registered trademark of Ventyx Inc. Other company and product
names may be trademarks of the respective companies with which they are
associated.

Gary Frazier, Ventyx Corporate Communications, +1-770-989-4188, gary.frazier at ventyx.com