RealNetworks Now Powers SFR's Music Service

Real and SFR sign 3-year agreement

LONDON and SEATTLE, November 18 - RealNetworks(R), Inc. (RNWK), the digital entertainment services company,
has signed a three-year deal to power the music service for SFR, France's
most successful operator in mobile music. The service was seamlessly
transitioned to Real's platform on 17 November 2009.

"We view this deal as validation of our ongoing efforts to provide the
cutting-edge features that operators and their subscribers want," said
Andreas Spechtler, managing director, marketing and sales EMEA, RealNetworks.
"We welcome our first deployment in France, particularly with an operator
which has long been recognized as a leading innovator in mobile music in
Europe."

Real also powers the music services that make mobile music available to
hundreds of millions of subscribers in Europe, including mobilkom austria
group's A1 in Austria, and Vodafone music stores in 9 countries, including
the United Kingdom, Ireland, Portugal, Germany, Italy, Greece, The
Netherlands, Romania and Spain.

As a provider of music services for mobile operators, Real provides and
hosts the technologies that enable subscribers to discover, download and
listen to music on their mobile device and personal computer. Real's music
service is currently deployed with 15 communications service providers in 14
countries around the world.

In total, Real's ASP services are currently available through 84
different mobile operators in 45 countries worldwide, making them available
to 860.9 million subscribers. Real offers mobile operators a comprehensive
selection of mobile services including: Music; Video; personalisation
features such as Ringtones, RBTs and Multimedia Ringback Services; and
messaging services.

RNWK-G

ABOUT REALNETWORKS

RealNetworks, Inc. delivers digital entertainment services to consumers
via PC, portable music player, home entertainment system or mobile phone.
Real created the streaming media category in 1995 and has continued to lead
the market with pioneering products and services, including: RealPlayer(R),
the first mainstream media application to enable the downloading and transfer
of online video to mobile devices; the Rhapsody(R) digital music service,
which delivers a catalog of more than 8 million songs to users at home, work
and on-the-go; GameHouse.com, one of the premier casual games destinations on
the Web; and a variety of mobile entertainment services, such as ringback
tones, offered to consumers through leading wireless carriers around the
world. RealNetworks' corporate information is located at
www.realnetworks.com/company.

RealNetworks, RealArcade, Rhapsody, RealPlayer and the Real logo are
trademarks or registered trademarks of RealNetworks, Inc. or its
subsidiaries. All other trademarks, names of actual companies and products
mentioned herein are the property of their respective owners.

Europe, Kevin Connor of AxiCom, D: +44-20-8392-4082, or M: +44-7912-194-237, kevin.connor at axicom.com, or US, Sally Julien, +1-206-399-1419, sally at sallyjulien.com, both for RealNetworks, Inc.